Customer Care & Recall Agent - Flemish, English-speaking

Cross Border Talents; Lisboa; Presencial; EUR 14 000 - 17 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Performance bonus

Language bonus

Resumo da oferta

Cross Border Talents is seeking a Customer Care & Recall Agent for an on-site position in Lisbon, Portugal. You will provide essential customer support in Flemish and English, handling recall inquiries and managing customer cases with accuracy.

The role operates Monday to Friday, 08:00–17:00, with a gross salary of €1,400 per month. Local candidates only; relocation support is not provided.

Qualificações

• Fluent/native-level Flemish language proficiency.
• Proficiency in English.

Responsabilidades

• Provide customer support.
• Handle recall support inquiries.
• Manage customer cases effectively.

Conhecimentos

Flemish language

English proficiency

Descrição da oferta de emprego

About the Location

This on-site role is based in Lisbon, Portugal, the vibrant capital city known for its rich history, culture, and coastal charm.

About the Position

Join our client as a Customer Care & Recall Agent in Lisbon. This role involves providing essential support to customers, utilizing your Flemish and English language skills in an on-site setting with fixed shifts.

Additional Information

• Opportunity to earn a performance bonus of 100.00€.
• An additional language bonus of 150.00€ is offered.

Requirements

• Fluent/native-level Flemish language proficiency.
• Proficiency in English.
• Must be a local candidate in Lisbon, Portugal.

Responsibilities

• Provide customer support.
• Handle recall support inquiries.
• Manage customer cases effectively.

Key Information

• Work Model: On-site
• Schedule: Monday to Friday, 08:00–17:00 (Lisbon time)
• Working Hours: 08:00–17:00
• Gross Salary: 1,400.00 € gross/month
• Relocation: No relocation support provided (local candidates only)