Bilingual Customer Care & Recall Agent – Lisbon On-Site

Cb Talents Sp; Viseu; On-site; EUR 13,000 - 18,000; Full time

Benefits offered by this job

Performance bonus 100€

Language bonus 150€

Job summary

Cb Talents Sp in Lisbon, Portugal, is seeking a Customer Care & Recall Agent for an on-site role. You will provide customer support in Dutch and English, manage recall cases, and handle case management with a focus on quality service.

The position requires local candidates in Lisbon and offers fixed day shifts from 08:00 to 17:00. The role provides a gross monthly salary of 1,400€ plus a performance bonus of 100€ and a language bonus of 150€, with no relocation support offered.

Qualifications

• Fluent or native-level Dutch proficiency.
• Proficiency in English.
• Demonstrated experience in customer support, recall support, or case management.

Responsibilities

• Provide comprehensive customer support.
• Manage recall support processes.
• Handle case management effectively.

Skills

Dutch proficiency

English proficiency

Customer support

Recall support

Case management

Job description

Lisbon, Portugal is a vibrant capital city known for its historic charm, beautiful coastline, and lively culture, offering a high quality of life. About the Position

Join our client in Portugal as a Customer Care & Recall Agent in Lisbon. This on-site role involves providing essential customer support and managing recall cases, utilizing your Dutch and English language skills. Additional Information

A performance bonus of 100.00€ is offered. A language bonus of 150.00€ is provided. This role features fixed shifts. Requirements

Fluent or native-level Dutch proficiency. Proficiency in English. Demonstrated experience in customer support, recall support, or case management. Must be a local candidate in Lisbon, Portugal. Responsibilities

Provide comprehensive customer support. Manage recall support processes. Handle case management effectively. Key Information

Work Model: On-site Schedule: Monday to Friday, 08:00–17:00 (Lisbon time) Working Hours: 08:00–17:00 Gross Salary: 1400,00 € gross/month Relocation: No relocation support provided;
only local candidates will be considered.

Bilingual Customer Care & Recall Agent – Lisbon On-Site Piedade, Portuguese Republic, PT