Finnish-Speaking Transportation Support Specialist in Greece

Mercier Consultancy MD; Portugal; On-site; EUR 20,000 - 29,000; Full time

Benefits offered by this job

Competitive salary

13th and 14th salaries

Fully paid training

Health insurance

Relocation package

Monthly performance bonus

Job summary

Mercier Consultancy Group is seeking a Finnish-speaking Transportation Customer Expert to join their team in Greece. You will act as the main liaison for Finnish clients, handling logistics queries and providing real-time transportation information.

Ideal candidates are fluent in Finnish, possess strong communication skills, and have experience in customer support or logistics. EU passport holders are preferred for seamless relocation and employment within the EU.

Qualifications

• Native or fluent Finnish (written and spoken) is mandatory.
• Excellent communication and customer-service orientation.
• Detail-oriented with ability to handle multiple systems.
• Experience in customer support or logistics is advantageous.

Responsibilities

• Be the primary contact for Finnish-speaking clients in international transport.
• Resolve inquiries related to logistics, routes, and transit schedules.
• Maintain high satisfaction with empathetic, efficient solutions.
• Coordinate with international teams to streamline service delivery.
• Update CRM and maintenance of support logs accurately.
• Monitor transportation updates to provide realtime information.
• Contribute to continuous improvement of customer service protocols.

Skills

Finnish language

Communication skills

Attention to detail

Customer support experience

Tools

CRM software

Job description

Mercier Consultancy Group is seeking a Finnish-speaking Transportation Customer Expert to join their team in Greece. You will act as the main liaison for Finnish clients, handling logistics queries and providing real-time transportation information.

Ideal candidates are fluent in Finnish, possess strong communication skills, and have experience in customer support or logistics. EU passport holders are preferred for seamless relocation and employment within the EU.