Finnish Speaking Transportation Customer Experts - Work Remote In Greece

Mercier Consultancy MD; Portugal; Sur place; EUR 20 000 - 29 000; Plein temps

Avantages offerts par ce poste

Competitive salary

13th and 14th salaries

Fully paid training

Health insurance

Relocation package

Monthly performance bonus

Résumé du poste

Mercier Consultancy Group is seeking a Finnish-speaking Transportation Customer Expert to join their team in Greece. You will act as the main liaison for Finnish clients, handling logistics queries and providing real-time transportation information.

Ideal candidates are fluent in Finnish, possess strong communication skills, and have experience in customer support or logistics. EU passport holders are preferred for seamless relocation and employment within the EU.

Qualifications

• Native or fluent Finnish (written and spoken) is mandatory.
• Excellent communication and customer-service orientation.
• Detail-oriented with ability to handle multiple systems.
• Experience in customer support or logistics is advantageous.

Responsabilités

• Be the primary contact for Finnish-speaking clients in international transport.
• Resolve inquiries related to logistics, routes, and transit schedules.
• Maintain high satisfaction with empathetic, efficient solutions.
• Coordinate with international teams to streamline service delivery.
• Update CRM and maintenance of support logs accurately.
• Monitor transportation updates to provide realtime information.
• Contribute to continuous improvement of customer service protocols.

Connaissances

Finnish language

Communication skills

Attention to detail

Customer support experience

Outils

CRM software

Description du poste

Finnish Speaking Transportation Customer Experts

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with world-class international organizations. We specialize in facilitating seamless career transitions, ensuring that our partners achieve excellence while our candidates thrive in their new professional environments.

Job Overview

We are currently seeking dedicated professionals for the Finnish Speaking Transportation Customer Experts position in Greece. This is an exceptional opportunity to join a global leader in the mobility and logistics industry, providing high-level support while enjoying the vibrant lifestyle that comes with one of the most exciting Finnish-speaking jobs in Europe.

Key Responsibilities

• Act as the primary point of contact for Finnish-speaking clients navigating international transportation services
• Resolve complex inquiries related to logistics, route planning, and transit schedules with precision
• Maintain high satisfaction levels by providing empathetic and efficient solutions for all customer transportation issues
• Collaborate with international operations teams to streamline communication and service delivery
• Ensure all technical documentation and support logs are accurately updated in the CRM system
• Proactively monitor transportation updates to provide real-time information to end-users
• Contribute to the continuous improvement of customer service protocols within the transportation sector

Requirements

• Native or fluent Finnish (spoken and written) is mandatory for this role
• Valid EU passport (mandatory) to facilitate employment within the EU
• Exceptional communication skills and a passion for the customer-centric transportation industry
• Ability to navigate multiple software platforms simultaneously while maintaining attention to detail
• A proactive mindset, perfect for those seeking long-term professional growth through Finnish-speaking jobs
• Previous experience in customer support or the logistics industry is considered a significant advantage

Benefits

What We Offer

• Competitive Monthly Salary
• 2 Extra Salaries Per Year (13th and 14th salary)
• Fully Paid Training programs to ensure your success
• Comprehensive Health Insurance coverage
• Fully Paid Relocation Package (flight, transfer, hotel) included for a smooth move
• Monthly Performance Bonus based on your dedication and results
• A unique opportunity to secure one of the premier Finnish Speaking Transportation Customer Experts positions in Greece
• And Much More..

Life in Greece

Embrace the Mediterranean dream by securing one of our exclusive jobs in Greece. Known for its world-renowned climate, stunning history, and inviting culture, Greece offers an unparalleled quality of life for international professionals. Whether you are walking through ancient ruins or relaxing by the Aegean Sea, you will find that living in Greece is an experience that transforms your personal and professional outlook.

Our comprehensive relocation support ensures your move to Greece is effortless, allowing you to focus on your career growth. Enjoy authentic Mediterranean cuisine, a vibrant social scene, and the warmth of a country that treats newcomers like family. Take the next step in your career by choosing to work in Greece, a destination that perfectly balances professional challenge with leisure.