Finnish Customer Advisor for NIKON - Lisbon, Portugal

Foundever; Lisboa; On-site; EUR 10,000 - 19,000; Full time

Benefits offered by this job

Relocation package

Competitive wages

Professional training

Employee discounts

Private healthcare

Job summary

Foundever welcomes a Finnish-speaking Customer Advisor to join the Nikon project in Lisbon, Portugal. You will assist customers via phone and email, delivering expert product support in Finnish and English while maintaining high service quality.

The role requires native or advanced Finnish (C2) and English (C1), strong communication, and problem-solving skills. A relocation package is available, with opportunities for professional growth and comprehensive benefits.

Qualifications

• Native or fluent Finnish (C2)
• Advanced level of English (C1) both verbal and written
• Strong communication skills – phone and written
• Analytical and problem solving with attention to detail
• EU citizenship or valid Portugal work permit
• Willing to relocate to Lisbon, Portugal, or be local

Responsibilities

• Support customers by answering questions regarding products and services via phone and email
• Offer solutions by identifying and troubleshooting with available resources
• Build meaningful relationships, respond politely and professionally
• Meet and exceed service quality, compliance and productivity targets
• Create excellent customer experiences valued by users
• Follow management directions and provide feedback

Skills

Finnish (native)

English (C1)

Strong communication

Job description

Finnish Customer Advisor for NIKON - Lisbon, Portugal

Lisboa, Portugal, PT

Job Description:

Come and work with us.

How about join a support team of one of the most respected photographic brands?
Are you Finnishnative or fluent with strong English communication skills?
Looking to make your career in a multicultural environment in sunny and happy Lisbon?
So we have the perfect opportunity for you!

Your future project: join our Finnish Customer Support team.

Nikon is one of the world's leading suppliers of products and solutions based on advanced opto-electronics and precision technologies, famous specially for its cameras and binoculars.

As a customer service specialist in this project, your daily responsibilities will include:

• Support customers by answering their questions regarding products and services via phone and email
• Offering solutions for customers demands by identifying and troubleshooting with the available resources
• Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
• Meet and exceed our service quality goals, compliance regulations and productivity targets
• Create amazing experience that people value and we are proud of
• Be responsible to follow the direction of management and provide feedback

To succeed in the role, you will need to have:

• Native or proficient level of Finnish(C2)
• Advanced level of English (at least C1) both verbal and written
• Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
• Analytical and problem solving skills with strong attention to detail
• Desire to learn and advance, be a curious investigator and problem solver
• High-speed internet access and appropriate conditions for remote work
• Must hold EU citizenship or valid work permit for Portugal
• Be a local candidate or willing to relocate to sunny Lisbon, Portugal

Benefits.

• Relocation package
• Competitive wages ranging from 920€ to 1,718€
• Paid professional training
• Employee discounts
• Private healthcare & dental insurance (after six months of employment)
• Growth opportunities through various development programs
• Fun and engaging company-wide initiatives, including our EverBetter wellness program
• Job stability
• Life-long skills and experience
• Excellent work culture

Go further with Foundever®

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

Watch this video to get a sneak peak of the job in action