Dutch Customer Advisor for NIKON - Lisbon, Portugal

Foundever; Lisboa; On-site; EUR 10,000 - 17,000; Full time

Benefits offered by this job

Relocation package

Private healthcare & dental insurance

Employee discounts

Training program

Job summary

Nikon in Lisbon, Portugal is seeking a Dutch Customer Advisor to join our vibrant support team. You will handle customer inquiries via phone and email, delivering accurate product information and resolving issues with care.

Fluency in Dutch (C2) and English (C1) is required, along with exceptional communication skills. Relocation to Lisbon is supported, with growth opportunities and a strong team culture.

Qualifications

• Native or fluent Dutch required.
• Advanced level of English (C1) both verbal and written.
• Excellent communication and problem-solving skills.

Responsibilities

• Answer customer questions about Nikon products and services via phone and email.
• Provide solutions by identifying issues with available resources.
• Build rapport with customers in a courteous, friendly, and professional manner.
• Meet and exceed service quality, compliance, and productivity targets.
• Create a memorable customer experience that we are proud of.
• Follow directions from management and provide feedback.

Skills

Dutch (C2)

English (C1)

Job description

Dutch Customer Advisor for NIKON - Lisbon, Portugal

Lisboa, Portugal, PT

Job Description:

Come and work with us.

How about join a support team of one of the most respected photographic brands?
Are you Dutchnative or fluent with strong English communication skills?
Looking to make your career in a multicultural environment in sunny and happy Lisbon?
So we have the perfect opportunity for you!

Your future project: join our Dutch Customer Support team.

Nikon is one of the world's leading suppliers of products and solutions based on advanced opto-electronics and precision technologies, famous specially for its cameras and binoculars.

As a customer service specialist in this project, your daily responsibilities will include:

• Support customers by answering their questions regarding products and services via phone and email
• Offering solutions for customers demands by identifying and troubleshooting with the available resources
• Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
• Meet and exceed our service quality goals, compliance regulations and productivity targets
• Create amazing experience that people value and we are proud of
• Be responsible to follow the direction of management and provide feedback

To succeed in the role, you will need to have:

• Native or proficient level of Dutch(C2)
• Advanced level of English (at least C1) both verbal and written
• Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
• Analytical and problem solving skills with strong attention to detail
• Desire to learn and advance, be a curious investigator and problem solver
• Must hold EU citizenship or valid work permit for Portugal
• Be a local candidate or willing to relocate to sunny Lisbon, Portugal

Benefits.

• Relocation package
• Competitive wages ranging from 920€ to 1,485€
• Paid professional training
• Employee discounts
• Private healthcare & dental insurance (after six months of employment)
• Growth opportunities through various development programs
• Fun and engaging company-wide initiatives, including our EverBetter wellness program
• Job stability
• Life-long skills and experience
• Excellent work culture

Go further with Foundever®

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

Apply today!

Watch this video to get a sneak peak of the job in action