Czech Customer Advisor for NIKON - Lisbon, Portugal

Foundever; Lisboa; Sur place; Plein temps

Avantages offerts par ce poste

Relocation package

Paid professional training

Employee discounts

Private healthcare & dental insurance

Career development opportunities

Résumé du poste

A customer service company in Lisbon is seeking a Czech Customer Advisor. The role involves assisting customers with product inquiries and providing excellent support in Czech and English. Ideal candidates are fluent in Czech and have strong English communication skills. This position offers a relocation package, competitive wages, and career development opportunities.

Qualifications

• Native or proficient Czech (C2 level).
• Advanced English skills (C1 level).
• Attentive listening and strong writing skills.

Responsabilités

• Support customers via phone and email.
• Offer troubleshooting solutions.
• Create valuable customer experiences.

Connaissances

Czech language proficiency

English language proficiency

Excellent communication skills

Analytical skills

Description du poste

Czech Customer Advisor for NIKON - Lisbon, Portugal

Join our support team for one of the most respected photographic brands, Nikon, in Lisbon, Portugal. We are looking for a Czech native or fluent speaker with strong English communication skills to provide excellent customer service.

Your responsibilities include:

1. Supporting customers via phone and email by answering questions about products and services.
2. Offering solutions through troubleshooting and resource utilization.
3. Building meaningful relationships with customers in a courteous, friendly, and professional manner.
4. Meeting and exceeding service quality, compliance, and productivity goals.
5. Creating valuable customer experiences.
6. Following management directions and providing feedback.

Requirements:

1. Native or proficient Czech (C2 level).
2. Advanced English skills (at least C1), both verbal and written.
3. Excellent communication skills, attentive listening, and strong writing skills.
4. Analytical and problem-solving abilities with attention to detail.
5. Curiosity to learn and improve.
6. Must hold EU citizenship or a valid work permit for Portugal.
7. Willingness to relocate to Lisbon, Portugal, and work onsite.

Benefits include:

• Relocation package
• Competitive wages
• Paid professional training
• Employee discounts
• Private healthcare & dental insurance (after six months)
• Development opportunities
• Engaging company initiatives and wellness programs
• Job stability and career growth

Apply today and take your career further with Foundever!