Field IT Support Technician — On-site & Remote

Ytech; Seixal; Hybrid; EUR 10.267 - 21.204; Vollzeit

Benefits dieser Stelle

Training and certification programme

Flexible working arrangements

Health insurance

Free lunches

Corporate events

Continuous support and guidance

Zusammenfassung

A technology start-up located in Setúbal, Portugal, is looking for a Field Support Technician to provide on-site and remote IT support. The ideal candidate will have over 2 years of experience in IT field support, particularly in Windows environments and office software like Microsoft 365. The role involves delivering technical support and managing incidents. The company offers a salary ranging from €920 to €1,900, along with benefits like flexible working arrangements and health insurance.

Qualifikationen

• 2+ years of IT field support or service desk experience.
• Experience with Windows 10/11 and basic macOS.
• Strong troubleshooting and problem-solving skills.

Aufgaben

• Provide on-site and remote IT support ensuring operational continuity.
• Deliver first-line technical support and perform hardware interventions.
• Manage incidents through ITSM tools and ensure asset lifecycle management.

Kenntnisse

IT field support experience

Windows 10/11 knowledge

Microsoft 365 experience

ServiceNow (ITSM) skills

TCP/IP, DNS, DHCP troubleshooting

Active Directory experience

Strong troubleshooting skills

Service orientation

Basic technical English

Jobbeschreibung

A technology start-up located in Setúbal, Portugal, is looking for a Field Support Technician to provide on-site and remote IT support. The ideal candidate will have over 2 years of experience in IT field support, particularly in Windows environments and office software like Microsoft 365. The role involves delivering technical support and managing incidents. The company offers a salary ranging from €920 to €1,900, along with benefits like flexible working arrangements and health insurance.