Field Application Specialist - Portugal

Sysmex Portugal; Lisboa; Híbrido; EUR 40.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health & dental insurance paid by Sysм

Hybrid work model (3 days in office, 2

24 vacation days + 2 company closure

Descripción de la vacante

Sysmex Portugal is seeking a Field Application Specialist to join the Diagnostics team in Portugal, covering Leiria to the Algarve. The role focuses on technical and scientific support, product demonstrations, and training for laboratory professionals as part of expanding our diagnostics solutions.

You will train users, demonstrate workflows, support implementation projects, and partner with Sales and Marketing to optimize laboratory processes while ensuring customer satisfaction and clinical

Formación

• Bachelor's degree in Life Sciences, Biomedical Sciences, Biology, Biotechnology, Pharmacy, or related field.
• Minimum 2 years of experience within the IVD industry.
• Experience delivering technical or scientific training.

Responsabilidades

• Serve as the application specialist for Hematology and Urinalysis solutions, providing expert support for analyzers and applications.
• Provide scientific, technical, and application support to laboratory customers.
• Deliver instrument demonstrations and workflow presentations.
• Train laboratory personnel and key users on products and applications.
• Support the sales team during customer visits, evaluations, and implementation projects.
• Act as a trusted advisor for laboratory workflow optimization.
• Participate in customer acquisition and account development activities.
• Gather market intelligence and competitor information.
• Organize and support scientific workshops, events, and training sessions.
• Collaborate with Sales, Marketing, Service, and other internal stakeholders.
• Ensure excellent customer satisfaction and long-term partnerships.

Conocimientos

Portuguese (native)

Communication skills

Presentation skills

Problem solving

Analytical thinking

Organizational skills

Persuasion & negotiation

Independence and teamwork

Discretion & data confidentiality

Educación

Bachelor's degree in Life Sciences or related field

Herramientas

MS Office

CRM systems

Descripción del empleo

We are looking for a Field Application Specialist to join our Diagnostics team in Portugal, covering the territory from Leiria to the Algarve.

In this customer-facing role, you will serve as a trusted technical and scientific partner for both customers and the sales organization, supporting laboratory professionals through product demonstrations, user training, implementation activities, and ongoing application and scientific support.

You will play a key role in helping laboratories optimize their workflows while ensuring a high level of customer satisfaction and clinical confidence in our solutions.

Please note: This position is offered as a 2 yearfixed-term contract to cover a current business need. While there may be the possibility of transitioning to a permanent position in the future, this cannot be guaranteed at this stage and will depend on business requirements.

In this role you will:

• Serve as the application specialist for Hematology and Urinalysis solutions, providing expert support exclusively for analyzers and applications within these product lines.
• Provide scientific, technical, and application support to laboratory customers.
• Deliver instrument demonstrations and workflow presentations.
• Train laboratory personnel and key users on products and applications.
• Support the sales team during customer visits, evaluations, and implementation projects.
• Act as a trusted advisor for laboratory workflow optimization.
• Participate in customer acquisition and account development activities.
• Gather market intelligence and competitor information.
• Organize and support scientific workshops, events, and training sessions.
• Collaborate closely with Sales, Marketing, Service, and other internal stakeholders.
• Ensure excellent customer satisfaction and long-term partnerships.

What you need to be sucessful:

Education:

• Bachelor's degree in Life Sciences, Biomedical Sciences, Biology, Biotechnology, Pharmacy, or related field.

Experience:

• Minimum 2 years of experience within the IVD industry.
• Experience delivering technical or scientific training.

Languages & IT:

• Native-level Portuguese
• MS Office and CRM systems
• Customer orientation
• Strong communication and presentation skills
• Problem-solving and analytical capacity
• Organizational skills
• Persuasion and negotiation ability
• Independence and teamwork mindset
• Discretion and data confidentiality

What's in it for you?

• Flexible Compensation Plan in public transports, restaurants, childcare, health and wellbeing, gym and fitness etc. (depending on the bonus)
• Smart working – for back-office employees this means 3 days per week working in the office and 2 days working from home
• Health & dental insurance paid by Sysmex
• 24 vacation days per year + 2 additional company closure days (December 24th and 31st)
• Baby friendly company
• Referral program bonus – when you introduce us to people as talented as you
• Excellent, dynamic, and multicultural environment

At Sysmex we are focused on cultivating a diverse and inclusive work environment that encourages collaboration, creativity, and innovation. Sysmex is an equal opportunity employer, we are actively looking for qualified candidates regardless of race, ethnicity, national origin, religion, disability, gender, gender identity, sexual orientation, or age. We celebrate how different perspectives benefit our employees, our products, and our community.