FHCS KAM Consumer PT

Freudenberg Group; Lisboa; On-site; EUR 45,000 - 65,000; Full time

Job summary

Freudenberg Group, a leading provider of home and cleaning solutions, seeks a seasoned Key Account Manager in Lisbon. You will grow the assigned customer portfolio, leverage the international core assortment, and lead yearly negotiations to optimize terms and drive category growth.

Responsibilities include securing listings for new products, coordinating promotional plans with key customers, and building long-term relationships with retailers. Fluency in English is required; Spanish is a plus.

Qualifications

• At least 3 years of Key Account Management experience within FMCG, with Portugal retail market knowledge.
• Strong commercial and financial acumen, including P&L understanding and growth levers.
• Excellent communication, negotiation and influencing skills with ability to manage change and cross-functional teams.
• Fluency in English; Spanish is an advantage.

Responsibilities

• Develop and grow the assigned customer portfolio, identifying opportunities to increase sales, strengthen distribution and unlock category growth.
• Define and execute annual customer plans, leveraging the international core assortment and new product launches to maximize category potential.
• Lead annual customer negotiations and ensure effective implementation and monitoring of agreed commercial terms and conditions.
• Present and secure listings for new products, ensuring their integration into customers’ assortment plans.
• Develop, coordinate and execute promotional plans and marketing standards with key customers, managing the Trade Marketing budget and mix.
• Build a strong understanding of each customer’s business and develop long-term relationships, acting as the interface between customers and internal teams.
• Prepare monthly sales forecasts, monitor sales performance and budgets, and identify new business opportunities.

Skills

Key Account Mgmt

English fluency

FMCG knowledge

Retail market Portugal

Negotiation skills

Education

Business degree

Job description

Working at Freudenberg: We will wow your world!

Responsibilities:

• Develop and grow the assigned customer portfolio, identifying opportunities to increase sales, strengthen distribution and unlock category growth.
• Define and execute annual customer plans, leveraging the international core assortment and new product launches to maximize category potential.
• Lead annual customer negotiations and ensure the effective implementation and monitoring of agreed commercial terms and conditions.
• Present and secure listings for new products, ensuring their integration into customers’ assortment plans.
• Develop, coordinate and execute promotional plans and company marketing standards with key customers, managing the relevant Trade Marketing budget and marketing mix.
• Build a strong understanding of each customer’s business and develop effective, long-term relationships, acting as the key interface between customers and relevant internal teams.
• Prepare monthly sales forecasts, monitor sales performance, budgets and investments, and identify new business opportunities and potential customers.

Qualifications:

• University degree in Business, Business Administration or a related field.
• At least 3 years of Key Account Management experience within the fast-moving consumer goods sector, with a strong understanding of customers, competitors and the Portuguese retail market.
• Strong commercial and financial acumen, including a solid understanding of customer profit and loss, key financial indicators and the levers that drive profitable growth.
• Good understanding of end-to-end sales processes and their connection with Marketing, Finance and Logistics.
• Strong communication, negotiation and influencing skills, with the ability to manage change, resolve conflicts and build effective customer relationships.
• Analytical and strategic mindset, combined with the ability to work effectively both independently and as part of cross-functional teams.
• Fluency in English; Spanish is an advantage. Based in Lisbon or the surrounding area.

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

Freudenberg Home and Cleaning Solutions Iberica S.L.U.