Estonian Social Media Content Moderator

Pkrecruiting; Lisboa; Presencial; EUR 12.000 - 17.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

24/7 assistance

Private health insurance

Yearly flight home sponsored

Relocation support with flight costs

Portuguese classes

Training compensation

Permanent after 2 years

Descripción de la vacante

CloserHire is partnering with a leading Outsourcing/BPO consultancy to hire Social Media Content Moderators in Lisbon. You will review content, ads, and violations to ensure compliance with platform policies in Estonian and English.

The role offers a permanent path after 2 years with relocation support, private health insurance, and training. A temporary 12-month contract is provided, with potential for permanent employment and relocation assistance.

Formación

• C1 level of Estonian
• B2 level of English
• Ability to thrive in a dynamic, team-focused and structured environment
• Ability to make decisions based on rules and policies
• Passion for helping others achieve results
• Ability to handle potentially stressful situations.

Responsabilidades

• Reviewing Reported Content: Thoroughly examine reported content, including images, videos, text, and ads, to ensure they align with legal standards and platform policies in both Estonian and English.
• Assessing Ads: Evaluate advertisements to ensure they comply with legal regulations and are free from misleading, inappropriate, or harmful content.
• Investigating Violations: Use internal tools and resources to investigate reported violations, verifying claims and determining appropriate actions.
• Maintaining Compliance: Ensure all content and ads meet legal requirements and platform guidelines, addressing any issues or discrepancies that may arise.
• Documenting and Reporting: Maintain detailed records of moderation activities and prepare reports on findings, identifying trends or patterns in reported content.
• Collaborating with Teams: Work closely with legal and compliance teams to resolve complex issues and support the development of platform policies.
• Providing Feedback: Offer valuable insights and recommendations for improving content moderation processes and policies based on your observations and experiences.
• Adapting to Changes: Stay informed about changes in legal regulations and platform policies, ensuring your work remains effective and compliant with current standards.

Conocimientos

Estonian (C1)

English (B2)

Descripción del empleo

CloserHire is working with a leading Outsourcing/BPO consultancy. They are seeking to onboard Social Media Content Moderators to join their teams in Lisbon and to support a major social media giant to work in the Estonian market.

Responsibilities

• Reviewing Reported Content: Thoroughly examine reported content, including images, videos, text, and ads, to ensure they align with legal standards and platform policies in both Estonian and English.
• Assessing Ads: Evaluate advertisements to ensure they comply with legal regulations and are free from misleading, inappropriate, or harmful content.
• Investigating Violations: Use internal tools and resources to investigate reported violations, verifying claims and determining appropriate actions.
• Maintaining Compliance: Ensure all content and ads meet legal requirements and platform guidelines, addressing any issues or discrepancies that may arise.
• Documenting and Reporting: Maintain detailed records of moderation activities and prepare reports on findings, identifying trends or patterns in reported content.
• Collaborating with Teams: Work closely with legal and compliance teams to resolve complex issues and support the development of platform policies.
• Providing Feedback: Offer valuable insights and recommendations for improving content moderation processes and policies based on your observations and experiences.
• Adapting to Changes: Stay informed about changes in legal regulations and platform policies, ensuring your work remains effective and compliant with current standards.

Qualifications

• C1 of Estonian
• B2 level of English
• The ability to thrive in a dynamic, team-focused and structured environment
• An ability to make decision based on rules and policies
• A passion for helping others achieve results
• An ability to handle potentially stressful situations.

Offer

• 22 days of holiday
• Private health insurance
• Yearly flight home sponsored
• Relocation support with flight costs reimbursement and a room Support of employees experienced in helping relocating colleagues
• Free Portuguese classes
• Temporary contract for 12 months, Permanent after 2 years.
• Training compensation about 50% – around 15 working days
• After the training schedule for 8 hours daily, 5 times per week in shifts on weekly rotation with colleagues covering line operating hours from Monday to Sunday, 24/7 Water sport activities, soft trekking and more

A dynamic and creative team with positive and friendly atmosphere

Relocation

permanent accomodation provided - check project files in drive