Estonian Social Media Content Moderator – Lisbon, Portugal

CloserHire; Lisboa; On-site; EUR 11,000 - 13,000; Full time

Benefits offered by this job

Flights covered

Private health insurance

Relocation assistance with room

Job summary

CloserHire is hiring Social Media Content Moderators to join our Lisbon team. You will review content and ads for compliance, handling cases across Estonian and English. The role supports a major social media platform and involves working in a relocated setting with assistance and relocation coverage.

Relocation includes accommodation, flights, and private health cover. The position starts on a temporary 12-month contract with potential for permanence after two years, and a structured shift

Qualifications

• Ability to handle potentially stressful situations.
• Make decisions based on established rules and policies.
• Thrive in a dynamic, team-focused, structured environment.
• English at least B2; Estonian language at C1 is expected.

Responsibilities

• Review reported content (images, video, text, ads) to ensure alignment with laws and platform policies in Estonian and English.
• Evaluate advertisements for compliance and remove or flag misleading or inappropriate content.
• Investigate reported violations using internal tools and document findings and actions.
• Collaborate with legal and compliance teams to resolve complex issues and support policy development.

Skills

Stress management

Decision making under rules

Team collaboration

English proficiency

Job description

Still in Estonia? This role is in Lisbon, Portugal and the move is paid for. 1050 EUR (w/room).

Where this job is

To be clear before you read further: the job is in Lisbon, Portugal, not in Estonia. You would be relocating. Most people we place have never lived abroad before, and the company covers the parts that usually stop people.

What the move covers

• permanent accomodation provided - check project files in drive Notes: New Process
• Steps: 1. Tests: Do not send test links directly. 2. Assessment: After submission, candidates will receive an email directly from TP with access to our new assessment tool. Candidates must complete their test within 48 hours of being uploaded to the portal. 3. Interview
• Options: Once the test is submitted, candidates can choose between an AI-based interview or a phone interview with a team member. 4. Next
• Steps: The process continues as usual from this point forward

What you'll earn in Portugal

1050 EUR (w/room)

On top of the salary

• Flights Covered
• Private Health Cover

The role

CloserHire is working with a leading Outsourcing/BPO consultancy. They are seeking to onboard Social Media Content Moderators to join their teams in Lisbon and to support a major social media giant to work in the Estonian market.

Day to day that means reviewing Reported, content: Thoroughly examine reported content, including images, videos, text, and ads, to ensure they align with legal standards and platform policies in both Estonian and English. Assessing, ads: Evaluate advertisements to ensure they comply with legal regulations and are free from misleading, inappropriate, or harmful content. Investigating, violations: Use internal tools and resources to investigate reported violations, verifying claims and determining appropriate actions. Maintaining, compliance: Ensure all content and ads meet legal requirements and platform guidelines, addressing any issues or discrepancies that may arise. Documenting and Reporting: Maintain detailed records of moderation activities and prepare reports on findings, identifying trends or patterns in reported content. Collaborating with Teams: Work closely with legal and compliance teams to resolve complex issues and support the development of platform policies. Providing, and feedback: Offer valuable insights and recommendations for improving content moderation processes and policies based on your observations and experiences. Adapting to Changes: Stay informed about changes in legal regulations and platform policies, ensuring your work remains effective and compliant with current standards.

What you need

• An ability to handle potentially stressful situations
• An ability to make decision based on rules and policies A passion for helping others achieve results
• The ability to thrive in a dynamic, team-focused and structured environment
• C1 of Estonian B2 level of English

The rest of the package

• 22 days of holiday
• private health insurance
• yearly flight home sponsored
• relocation support with flight costs reimbursement and a room
• support of employees experienced in helping relocating colleagues Free Portuguese classes
• temporary contract for 12 months
• Permanent after 2 years
• Training compensation about 50% – around 15 working days
• after the training schedule for 8 hours daily, 5 times per week in shifts on weekly rotation with colleagues covering line operating hours from Monday to Sunday, 24/7
• water sport activities, soft trekking and more
• A dynamic and creative team with positive and friendly atmosphere.

Living in Portugal

Low living costs, 300-plus days of sun, and big international communities in Lisbon and Porto. No visa needed if you hold an EU passport.

CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.