English-Speaking Customer Service Representative

Hiring İnternational; Lisboa; On-site; EUR 22,000 - 30,000; Full time

Benefits offered by this job

Bonuses

Meal allowance

Training

International team

Career growth

Job summary

Hiring İnternational is hiring an English-speaking Customer Service Representative to join our Lisbon team on-site. The role involves assisting customers via phone, email and chat, addressing inquiries, and delivering effective solutions to ensure a positive experience.

You will work in an international, multicultural environment with competitive pay, performance-based bonuses, meal allowance, and ongoing training and support. Start date ASAP and a strong focus on customer satisfaction.

Qualifications

• Fluent English (C1/C2)
• Excellent communication and problem solving skills
• Customer‑oriented mindset
• Ability to work in a dynamic, target‑driven environment
• Previous customer service experience is an advantage

Responsibilities

• Assist customers via phone, email and/or chat
• Handle customer inquiries and provide effective solutions
• Ensure a positive customer experience
• Manage requests and follow up on customer cases
• Maintain high service quality and customer satisfaction

Skills

Fluent English

Communication skills

Customer service

Problem solving

Target-driven

Job description

English-Speaking Customer Service Representative

Location: Lisbon, Portugal (On-site)
Start Date: ASAP

Are you fluent in English and passionate about helping people? Join an international team in Lisbon and take the next step in your customer service career!

What We Offer

• Competitive salary package
• Attractive performance-based bonuses
• Meal allowance
• Professional training and ongoing support
• International and multicultural working environment
• Career development opportunities

Your Responsibilities

• Assist customers via phone, email and/or chat
• Handle customer inquiries and provide effective solutions
• Ensure a positive customer experience
• Manage requests and follow up on customer cases
• Maintain high service quality and customer satisfaction

Requirements

• Fluent English (C1/C2 level)
• Excellent communication and problem-solving skills
• Customer-oriented mindset
• Ability to work in a dynamic, target-driven environment
• Previous customer service experience is an advantage

Location

Lisbon, Portugal | On-site