English Operations Customer Expert – Ads Support - Lisbon

Cross Border Talents; Lisboa; On-site; EUR 15,000 - 17,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Paid time off

Shift planning

Job summary

Cross Border Talents in Lisbon, Portugal, is seeking a motivated professional to join a world‑leading AI and digital advertising team. You will guide users through ad campaign management, account optimization, and AI features on a 40-hour week schedule with 24/7 rotating shifts.

From day one you receive private health and dental insurance plus generous paid time off and early visibility into shift planning. This role offers a strong growth path in a dynamic tech-forward environment.

Job description

Location: Lisbon, Portugal (Oriente Tech Campus)

Earnings: Up to €1,520.67 gross/month (Base + Meal Allowance + Performance Bonus)

Ready to elevate your career with a world-leading American AI giant?

Imagine living in one of Europe's most vibrant coastal capitals while helping global creators and businesses master next-generation AI and digital advertising tools.

If you thrive in a tech-forward environment and love problem-solving, this is your opportunity to join an innovative global team!

Why You'll Love This Role

• Cutting-Edge AI & Ad Tech: Become a trusted expert guiding users through ad campaign management,account optimization, billing solutions, and advanced AI features.
• Prime Location: Work from a modern, high-tech campus right near Oriente Station - equipped with full amenities and seamless transport links.
• Day-1 Benefits: Enjoy private health and dental insurance coverage starting on your very first day!
• Work-Life Support: Benefit from generous paid time off, transparent shift planning (schedules provided 10 days in advance), and full holiday compensation.

Compensation & Earnings Breakdown

• Base Monthly Salary: €1,000.00
• Monthly Allowance Bundles: €166.66 (€83.33 Holiday + €83.33 Christmas)
• Tax-Exempt Meal Allowance: €154.00 / month (€7.00/day)
• Total Guaranteed Monthly Gross: €1,320.67
• Performance Bonus: Up to €200.00 / month
• Total Potential Earnings: Up to €1,520.67 gross / month

Key Details at a Glance

• Contract Type: Open-ended / Uncertain Term (foreseeable 12-month duration with permanent contract eligibility after 2 years)
• Schedule: Full-time (40 hours/week, 24/7 rotating shifts)
• Paid Time Off: 22 annual holiday days + Portuguese public holiday compensation