English IT Support & Ad Operations Specialist – Lisbon

Savior Artigos Texteis Lda; Lisboa; On-site; EUR 13,000 - 16,000; Full time

Benefits offered by this job

Health coverage

Dental coverage

Meal card

Paid training

Annual leave

Job summary

Savior Artigos Texteis Lda in Lisbon is hiring an Operations Customer Expert – Ads Support to directly support a world-leading American AI company. The role offers a 40-hour work week, full health coverage, and a 12-month initial contract with potential for a permanent position after two years.

Compensation is a total monthly gross package including base salary, allowances, a tax-free meal card, and a performance bonus, with paid training and annual leave.

Qualifications

• Experience in IT technical support, ad operations or tech customer support.
• Fluent in English (written and spoken).
• Willing to work full-time (40 hrs/week) on rotating 24/7 schedules.

Skills

IT support

Ad operations

Technical support

English fluency

Full-time availability

Job description

Are you tech-savvy with experience in IT technical support or digital advertising systems? Step into the future of digital advertising and tech innovation in Lisbon! We are hiring an Operations Customer Expert – Ads Support to join our team in Lisbon, directly supporting a world-leading American artificial intelligence company.

Why You'll Love This Role

• Top-Tier Tech Client: Work alongside a global leader in AI and digital tech.
• Prime Location: Enjoy modern facilities at our TP Tejo campus near Oriente Station.
• Full Health Coverage: Private health and dental insurance included from day one on your contract.
• Clear Career Path: 12-month initial contract with eligibility for a permanent contract after 2 years.

Compensation & Perks

• Total Monthly Gross: €1,248.33 / month (based on 22 working days)
• Base Salary: €938.00
• Holiday & Christmas Allowances: €156.34 (€78.17 x 2)
• Tax-Free Meal Card: €154.00 / month (€7.00/day)
• Performance Bonus: Earn up to €200.00 / month based on productivity.
• Paid Training: 15-day comprehensive, paid training program to set you up for success.
• Time Off: 22 annual paid leave days + Portuguese public holiday compensation.

What We're Looking For

• Technical Background: Previous experience in IT technical support, ad operations, or tech customer support.
• Language Proficiency: Fluent in English (written and spoken) to support the English-speaking market.
• Flexibility: Comfortable working full-time (40 hrs/week) on rotating 24/7 schedules (rosters provided 10 days in advance).

Ready to boost your tech career in Portugal?