Shape the Future of AI Marketing in Lisbon

Cross Border Talents; Lisboa; On-site; EUR 11,000 - 15,000; Full time

Benefits offered by this job

Private health insurance

Dental insurance

Structured shift planning

Paid time off

Job summary

Cross Border Talents in Lisbon is seeking an Operations Customer Expert – Ads Support to help global creators and advertisers harness AI-powered advertising tools. You will manage ad campaigns, billing inquiries, and account optimization.

The role offers a fixed base salary, monthly allowances, and a meal allowance, with 22 days of holiday and rotating shifts in a full-time schedule.

Qualifications

• Experience with ad platforms and customer support is a plus.

Responsibilities

• Support users across ad campaigns, billing, and optimization; leverage AI features.

Skills

Ad campaign management

Billing solutions

Account optimization

Job description

Are you ready to represent a world-leading American AI company while living in one of Europe's most vibrant coastal capitals? Join us as an Operations Customer Expert – Ads Support and empower global creators and businesses using next-generation AI and digital advertising tools.

Why You’ll Love This Role

• Cutting-Edge Experience: Support users across high-impact areas, including ad campaign management, billing solutions, account optimization, and advanced AI features.
• Prime Lisbon Location: Work from a modern tech campus near Oriente Station, equipped with full amenities and excellent transport links.
• Comprehensive Perks: Benefit from private health and dental insurance from day one, structured shift planning, and generous paid time off.

Compensation & Package

• Base Monthly Salary: €1,000.00
• Monthly Allowance Bundles: €83.33 (Holiday) + €83.33 (Christmas)
• Tax-Exempt Meal Allowance: €154.00 / month (€7.00 /day)
• Total Base Monthly Gross: €1,320.67
• Performance Bonus: Up to €200.00 / month
• Total Potential Earnings: Up to €1,520.67 gross / month

Core Job Details

• Contract Type: Open-ended / Uncertain Term (foreseeable 12-month duration with permanent contract eligibility after 2 years)
• Schedule: Full-time (40 hours/week, 24/7 rotating shifts with schedules provided 10 days in advance)
• Paid Time Off: 22 annual holiday days + Portuguese public holiday compensation