English Operations Customer Expert – Ads Support - Lisbon

CB Talents; Lisboa; On-site; EUR 15,000 - 17,000; Full time

Benefits offered by this job

Private health insurance

Private dental insurance

22 vacation days + holiday pay

Shift planning in advance

Job summary

CB Talents is hiring for a role on a world-leading American AI platform in Lisbon, Portugal. You will guide users through ad campaign management, optimization, billing, and advanced AI features.

The position offers a competitive monthly gross up to €1,520.67, with a base of €1,000, meal allowances, and a monthly performance bonus. 40-hour weeks at Oriente Tech Campus with 22 holidays and generous PTO.

Responsibilities

• Guide users through ad campaign management, account optimization, billing solutions, and advanced AI features.

Job description

Location: Lisbon, Portugal (Oriente Tech Campus)

Earnings: Up to €1,520.67 gross/month (Base + Meal Allowance + Performance Bonus)

Ready to elevate your career with a world-leading American AI giant?

Imagine living in one of Europe's most vibrant coastal capitals while helping global creators and businesses master next-generation AI and digital advertising tools.

If you thrive in a tech-forward environment and love problem-solving, this is your opportunity to join an innovative global team!

Why You'll Love This Role

• Cutting-Edge AI & Ad Tech: Become a trusted expert guiding users through ad campaign management,account optimization, billing solutions, and advanced AI features.
• Prime Location: Work from a modern, high-tech campus right near Oriente Station - equipped with full amenities and seamless transport links.
• Day-1 Benefits: Enjoy private health and dental insurance coverage starting on your very first day!
• Work-Life Support: Benefit from generous paid time off, transparent shift planning (schedules provided 10 days in advance), and full holiday compensation.

Compensation & Earnings Breakdown

• Base Monthly Salary: €1,000.00
• Monthly Allowance Bundles: €166.66 (€83.33 Holiday + €83.33 Christmas)
• Tax-Exempt Meal Allowance: €154.00 / month (€7.00/day)
• Total Guaranteed Monthly Gross: €1,320.67
• Performance Bonus: Up to €200.00 / month
• Total Potential Earnings: Up to €1,520.67 gross / month

Key Details at a Glance

• Contract Type: Open-ended / Uncertain Term (foreseeable 12-month duration with permanent contract eligibility after 2 years)
• Schedule: Full-time (40 hours/week, 24/7 rotating shifts)
• Paid Time Off: 22 annual holiday days + Portuguese public holiday compensation