English Customer Experience & Billing Advisor
Cross Border Talents
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Job summary
Cross Border Talents seeks an English-language customer support specialist to join a premium digital service used across social and messaging platforms. You will assist subscribers with plans, registrations, renewals, billing and account management, and help users explore premium features and AI-powered options.
You will troubleshoot technical questions, provide clear resolutions, and make targeted outbound calls to follow up on inquiries.
Job description
Cross Border Talents seeks an English-language customer support specialist to join a premium digital service used across social and messaging platforms. You will assist subscribers with plans, registrations, renewals, billing and account management, and help users explore premium features and AI-powered options.
You will troubleshoot technical questions, provide clear resolutions, and make targeted outbound calls to follow up on inquiries.
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