Endpoint Systems Admin - Windows/macOS, L3 Support

Inetum; Porto; On-site; EUR 42,000 - 56,000; Full time

Job summary

Inetum is seeking a Windows SysAdmin in Porto to design, implement and maintain workplace environments, ensuring stability, security, and ongoing improvements of endpoints and related services. You will handle advanced troubleshooting and collaborate across IT teams.

The role requires 5+ years in endpoint management, L3 support, and strong PowerShell automation, with fluency in English and knowledge of French as a plus. Inetum offers a dynamic, tech-driven environment in Portugal.

Qualifications

• Minimum 5 years of experience in Workplace/Endpoint Management environments.
• Proven L3 support experience in enterprise environments.
• Strong expertise in Microsoft Intune, SCCM/MECM, Microsoft Entra ID (Azure AD), Active Directory and GPOs.
• Strong knowledge of Microsoft 365 (Office, Exchange, SharePoint, Teams).
• Advanced PowerShell scripting and automation skills.
• Experience with ServiceNow and ITIL processes.
• Strong troubleshooting, incident resolution, and root cause analysis.
• Experience supporting workplace transformation and migration initiatives.
• Fluent English; French is a plus.

Responsibilities

• Administer and troubleshoot complex Windows and macOS workplace environments.
• Design and implement Endpoint Management solutions.
• Automate operational tasks and processes using PowerShell.
• Manage and optimize security and compliance policies.
• Provide advanced L3 support and resolve complex incidents.
• Participate in workplace transformation and migration initiatives.
• Create and maintain technical documentation and procedures.
• Provide guidance to L1 and L2 teams.
• Contribute to continuous improvement of workplace services and user experience.

Skills

L3 Support

Intune

SCCM/MECM

Azure AD / Entra ID

Active Directory

GPOs

Microsoft 365

PowerShell

ServiceNow

ITIL

English

French

Tools

Intune

SCCM/MECM

Azure AD

Job description

Inetum is seeking a Windows SysAdmin in Porto to design, implement and maintain workplace environments, ensuring stability, security, and ongoing improvements of endpoints and related services. You will handle advanced troubleshooting and collaborate across IT teams.

The role requires 5+ years in endpoint management, L3 support, and strong PowerShell automation, with fluency in English and knowledge of French as a plus. Inetum offers a dynamic, tech-driven environment in Portugal.