Elite In-Suite Butler for VIP Guests & Bespoke Service

Silversea; Lisboa; On-site; EUR 45,000 - 65,000; Full time

Job summary

Silversea in Lisbon seeks a seasoned luxury Butler to deliver personalized services within guest suites, ensuring privacy and impeccable attention to detail.

You will coordinate in-suite dining, amenities, and requests, while maintaining guest history and collaborating with other departments.

Fluent English is essential; additional languages are highly desirable; professional certification is preferred.

Qualifications

• Professional butler or luxury service certification is required.
• Two+ years in luxury guest-facing services.
• Fluent English (verbal and written) is required; additional languages are mandatory.
• Strong emotional intelligence and conflict-resolution know-how.

Responsibilities

• Deliver personalized Butler service by preparing and maintaining guest suites according to preferences and standards.
• Coordinate in-suite services including dining, amenities, housekeeping support, and packing/unpacking.
• Manage guest history records and collaborate with supervisors and other departments for prompt recovery of issues.
• Assist in reservations for restaurants, spa, shore excursions, and private tours as required.
• Maintain cleanliness, organization, inventory, and health compliance in suites and pantries.

Skills

Butler certification

Luxury guest services

Fluent English

Multilingual capability

Emotional intelligence

Conflict resolution

Job description

Silversea in Lisbon seeks a seasoned luxury Butler to deliver personalized services within guest suites, ensuring privacy and impeccable attention to detail.

You will coordinate in-suite dining, amenities, and requests, while maintaining guest history and collaborating with other departments.

Fluent English is essential; additional languages are highly desirable; professional certification is preferred.