Dutch-Speaking Technical Support – Lisbon, Portugal

CloserHire; Lisboa; Híbrido; EUR 19.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

14 Salaries a Year

€400 Language Bonus

Meal Allowance

Transport Allowance

Descripción de la vacante

CloserHire is seeking a Technical Support Specialist in Lisbon, Portugal, to assist Dutch-speaking customers with EV charging issues. You will start with on-site training and transition to a 24/7 rotation, with remote evenings and weekends using company equipment.

The role requires strong customer-first troubleshooting, CRM proficiency, and bilingual Dutch/English communication. Lisbon offers a vibrant tech scene and a Portuguese lifestyle.

Formación

• Willingness to work 24/7 rotating shifts.
• CRM/ticketing system experience.
• Basic electrical, IoT and network troubleshooting knowledge.
• Previous customer-facing technical support experience.
• Native-level Dutch and English proficiency.

Responsabilidades

• Support Dutch-speaking customers via phone, email and chat, resolving EV charging technical issues.
• Complete 3 weeks of on-site training (Mon–Fri, 08:00–17:00) before rotating to a 24/7 schedule.
• Work evenings/weekends remotely using company equipment.

Conocimientos

CRM/Ticketing

Electrical basics

IoT knowledge

Customer support

Dutch language

English proficiency

Descripción del empleo

€950 per month × 14 salaries (gross) — plus 14 Salaries a Year, €400 Language Bonus, Meal Allowance. Technical Support Specialist (EV Industry) in Lisbon, Portugal.

What you'll actually take home

€950 per month × 14 salaries (gross)

Portuguese contracts pay 14 salaries a year — your normal monthly salary plus a holiday and a Christmas salary. The annual figure is well above monthly × 12, which is worth working out before you compare it to an offer at home.

The perks, in full

• 14 Salaries a Year
• €400 Language Bonus
• Meal Allowance

Everything else in the package

You also get language bonus: 400€ per month, transport allowance: 40€, and meal allowance: 10,20€ per working day.

The job itself

Supports Dutch -speaking customers via phone, email, and chat, resolving EV charging technical issues with a strong customer-first mindset. Training is 3 weeks on-site (Mon–Fri, 08:00–17:00), then shifts to a 24/7 rotation, with evenings/weekends worked remotely using company equipment.

Day to day that means supports Dutch -speaking customers via phone, email, and chat, resolving EV charging technical issues with a strong customer-first mindset. Training is 3 weeks on-site (Mon–Fri, 08:00–17:00), then shifts to a 24/7 rotation, with evenings/weekends worked remotely using company equipment.

What you need to bring

• Willingness to work 24/7 rotating shifts, including weekends and holidays
• CRM/ticketing system experience
• Basic electrical, IoT and network troubleshooting knowledge
• Previous customer-facing technical support experience
• Native-level Dutch English proficiency

Life in Portugal

Low living costs, 300-plus days of sun, and big international communities in Lisbon and Porto.