Dutch Customer Support Specialist - Lisbon (Relocation)

Cross Border Talents; Cascais; Presencial; EUR 25 000 - 35 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Attractive Salary

Performance Bonus

Meal Allowance

Transportation Support

Relocation Package

Resumo da oferta

A dynamic customer support firm in Lisbon seeks a Customer Support Specialist fluent in Dutch. You will be responsible for managing inquiries via phone, email, and live chat, ensuring exceptional customer experiences. Candidates should possess strong communication skills and a readiness to learn, with 0-1 year of experience in customer support. This role offers an attractive salary and benefits like a performance bonus and meal allowance, emphasizing team collaboration in an onsite environment.

Qualificações

• 0-1 year of experience in customer support.
• EU Citizenship or Portuguese Residency Card required.

Responsabilidades

• Engage with customers professionally and warmly.
• Address a variety of questions including service details.
• Accurately log cases and maintain updated records.
• Meet service quality standards and response time goals.

Conhecimentos

Fluent in Dutch (C2 level)

Strong leadership skills

Analytical skills

Communication skills

Eagerness to learn

Descrição da oferta de emprego

A dynamic customer support firm in Lisbon seeks a Customer Support Specialist fluent in Dutch. You will be responsible for managing inquiries via phone, email, and live chat, ensuring exceptional customer experiences. Candidates should possess strong communication skills and a readiness to learn, with 0-1 year of experience in customer support. This role offers an attractive salary and benefits like a performance bonus and meal allowance, emphasizing team collaboration in an onsite environment.