Dutch Customer Support Specialist - Lisbon (Relocation)

Cross Border Talents; Cascais; On-site; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Attractive Salary

Performance Bonus

Meal Allowance

Transportation Support

Relocation Package

Job summary

A dynamic customer support firm in Lisbon seeks a Customer Support Specialist fluent in Dutch. You will be responsible for managing inquiries via phone, email, and live chat, ensuring exceptional customer experiences. Candidates should possess strong communication skills and a readiness to learn, with 0-1 year of experience in customer support. This role offers an attractive salary and benefits like a performance bonus and meal allowance, emphasizing team collaboration in an onsite environment.

Qualifications

• 0-1 year of experience in customer support.
• EU Citizenship or Portuguese Residency Card required.

Responsibilities

• Engage with customers professionally and warmly.
• Address a variety of questions including service details.
• Accurately log cases and maintain updated records.
• Meet service quality standards and response time goals.

Skills

Fluent in Dutch (C2 level)

Strong leadership skills

Analytical skills

Communication skills

Eagerness to learn

Job description

A dynamic customer support firm in Lisbon seeks a Customer Support Specialist fluent in Dutch. You will be responsible for managing inquiries via phone, email, and live chat, ensuring exceptional customer experiences. Candidates should possess strong communication skills and a readiness to learn, with 0-1 year of experience in customer support. This role offers an attractive salary and benefits like a performance bonus and meal allowance, emphasizing team collaboration in an onsite environment.