Multilingual Customer Experience Specialist (Dutch/English)

Global People Sphere; Lisboa; On-site; EUR 21,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Company-provided accommodation

Free Portuguese language classes

Relocation support

Job summary

A leading international recruitment company located in Lisbon, Portugal, is seeking a motivated Customer Service Representative. The role involves supporting customers via multiple channels and maintaining accurate records in the CRM system. Candidates should have fluent Dutch and strong English skills, alongside a customer-first mindset. The position offers career progression opportunities, health insurance from day one, and relocation support, making it ideal for someone eager to thrive in customer service.

Qualifications

• 1+ year of business experience, preferably in customer service.
• Eagerness to learn, grow, and continuously improve.
• Attention to quality and detail.

Responsibilities

• Support customers across email, chat, contact forms, and phone.
• Manage back-office tasks and make outbound calls when needed.
• Provide daily updates to management.

Skills

Fluent-level Dutch

English communication skills

Organizational skills

Customer-first attitude

Tools

Google Docs

Google Sheets

Salesforce

Job description

A leading international recruitment company located in Lisbon, Portugal, is seeking a motivated Customer Service Representative. The role involves supporting customers via multiple channels and maintaining accurate records in the CRM system. Candidates should have fluent Dutch and strong English skills, alongside a customer-first mindset. The position offers career progression opportunities, health insurance from day one, and relocation support, making it ideal for someone eager to thrive in customer service.