Multilingual Customer Experience Specialist (Dutch/English)

Global People Sphere; Lisboa; Presencial; EUR 21 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Company-provided accommodation

Free Portuguese language classes

Relocation support

Resumo da oferta

A leading international recruitment company located in Lisbon, Portugal, is seeking a motivated Customer Service Representative. The role involves supporting customers via multiple channels and maintaining accurate records in the CRM system. Candidates should have fluent Dutch and strong English skills, alongside a customer-first mindset. The position offers career progression opportunities, health insurance from day one, and relocation support, making it ideal for someone eager to thrive in customer service.

Qualificações

• 1+ year of business experience, preferably in customer service.
• Eagerness to learn, grow, and continuously improve.
• Attention to quality and detail.

Responsabilidades

• Support customers across email, chat, contact forms, and phone.
• Manage back-office tasks and make outbound calls when needed.
• Provide daily updates to management.

Conhecimentos

Fluent-level Dutch

English communication skills

Organizational skills

Customer-first attitude

Ferramentas

Google Docs

Google Sheets

Salesforce

Descrição da oferta de emprego

A leading international recruitment company located in Lisbon, Portugal, is seeking a motivated Customer Service Representative. The role involves supporting customers via multiple channels and maintaining accurate records in the CRM system. Candidates should have fluent Dutch and strong English skills, alongside a customer-first mindset. The position offers career progression opportunities, health insurance from day one, and relocation support, making it ideal for someone eager to thrive in customer service.