Dutch-Speaking Customer Support in Lisbon — Growth & Perks

Global People Sphere; Lisboa; On-site; EUR 26,000 - 34,000; Full time

Benefits offered by this job

Competitive base salary

Monthly performance bonuses

Private health insurance

Fully paid training

Career growth opportunities

Inclusive workplace

Job summary

A leading global company seeks a Dutch-Speaking Customer Support Specialist to join their energetic team in Lisbon. The role involves providing top-notch customer service via phone, email, and chat, ensuring a positive experience for clients. Candidates should be fluent in Dutch and have strong English skills, along with excellent communication and problem-solving abilities. The company offers competitive salary, performance bonuses, and a multicultural workplace, fostering career growth.

Qualifications

• Fluency in Dutch at C2 level or fluent.
• Good command of English at B2 level or higher.
• Currently residing in Lisbon.
• Strong communication and problem-solving skills.

Responsibilities

• Provide friendly assistance to customers via phone, email, and chat.
• Support customers with product or service inquiries.
• Work with teams to enhance customer satisfaction.
• Ensure positive experiences in all interactions.

Skills

Fluent or C2 level in Dutch

Good English skills (B2 or higher)

Strong communication skills

Active listening skills

Problem-solving abilities

Customer-first mindset

Job description

A leading global company seeks a Dutch-Speaking Customer Support Specialist to join their energetic team in Lisbon. The role involves providing top-notch customer service via phone, email, and chat, ensuring a positive experience for clients. Candidates should be fluent in Dutch and have strong English skills, along with excellent communication and problem-solving abilities. The company offers competitive salary, performance bonuses, and a multicultural workplace, fostering career growth.