Dutch Customer Support Specialist - Mentorship & Perks

speakit; Lisboa; Presencial; EUR 12 000 - 24 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive Salary for Portuguese standards

Monthly meal allowance

Private health insurance

Career mentoring and personal development programs

Resumo da oferta

A customer support company in Lisbon is seeking a motivated individual to engage with customers via phone and email, providing assistance with products and services. The ideal candidate will have native-level Dutch, fluent English, and a high school diploma or vocational training. Strong communication and interpersonal skills are essential, along with a proactive team-oriented approach. This position offers competitive salary and benefits including a meal allowance and private health insurance.

Qualificações

• Native-level Dutch and fluent English (B2).
• Customer support experience is a plus.
• Excellent communication and interpersonal skills.
• Proactive, self-driven, and team-oriented.
• High school diploma or vocational training completed.
• EU citizenship or valid work permit for Portugal.

Responsabilidades

• Engage with customers via phone and email to provide product and service support.
• Review, decide, and process client requests efficiently.
• Identify opportunities to improve the customer journey.
• Share insights with internal teams to enhance product and service quality.

Conhecimentos

Native-level Dutch

Fluent English (B2)

Customer support experience

Excellent communication

Interpersonal skills

Proactive and self-driven

Team-oriented

Formação académica

High school diploma or vocational training

Descrição da oferta de emprego

A customer support company in Lisbon is seeking a motivated individual to engage with customers via phone and email, providing assistance with products and services. The ideal candidate will have native-level Dutch, fluent English, and a high school diploma or vocational training. Strong communication and interpersonal skills are essential, along with a proactive team-oriented approach. This position offers competitive salary and benefits including a meal allowance and private health insurance.