Dutch Speaking Customer Support Advisor | Global Growth

Speakitjobs; Porto; Presencial; EUR 12 000 - 15 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Meal allowance

Health insurance after 6 months

Career development mentoring

Inter-company mobility

Resumo da oferta

Speakitjobs, based in Porto, Portugal, is seeking a Dutch Speaking Customer Support Advisor to deliver exceptional service across calls and emails. You will assist customers with product knowledge, review requests, and contribute to ongoing improvements in customer satisfaction within a diverse, multicultural team.

The role requires near-native Dutch, strong English (B2), strong written and verbal communication, and proactive collaboration with colleagues.

Qualificações

• Near-native level of Dutch (written and oral).
• Advanced level in English (B2).
• Previous customer experience is a plus.
• Excellent verbal and writing skills with a diplomatic stance.
• Be proactive, self-motivated, and a great team player.

Responsabilidades

• Engage with customers via calls or emails to provide product guidance and support.
• Review requests, make decisions, and process accordingly.
• Work on continuous improvement for customer satisfaction.

Conhecimentos

Dutch proficiency

English (B2)

Customer experience

Verbal and written comms

Team player

Proactive attitude

Descrição da oferta de emprego

Speakitjobs, based in Porto, Portugal, is seeking a Dutch Speaking Customer Support Advisor to deliver exceptional service across calls and emails. You will assist customers with product knowledge, review requests, and contribute to ongoing improvements in customer satisfaction within a diverse, multicultural team.

The role requires near-native Dutch, strong English (B2), strong written and verbal communication, and proactive collaboration with colleagues.