Dutch-Speaking Customer Service Advisor, (Relocation to Athens Supported)

Savior Artigos Texteis Lda; Albufeira; Remote; EUR 26,000 - 37,000; Full time

Benefits offered by this job

Remote work

Relocation allowance

Hotel accommodation during training

Support with legal documentation

International work environment

Job summary

Savior Artigos Texteis Lda is hiring Dutch-speaking Customer Service Advisors to support an international project in travel & hospitality. The role is remote from your home, with onboarding in Athens, Greece.

Training is provided and relocation support is available if moving from abroad. Responsibilities include assisting customers by phone, email and chat in Dutch and English, handling booking questions, and maintaining high-quality service while documenting interactions and escalating complex

Qualifications

• Fluent Dutch and English (written and spoken).
• Customer service experience is an advantage but not required.

Responsibilities

• Help customers in Dutch and English by phone, email and chat.
• Resolve booking questions, changes and issues quickly and accurately.
• Deliver a friendly, high-quality customer experience.
• Document interactions and escalate complex cases when needed.

Skills

Dutch (Fluent)

English (Fluent)

Customer service experience

Job description

Are you fluent in Dutch and English and looking for an international role with flexibility to work remotely? We are hiring Dutch-speaking Customer Service Advisors to support a leading international project in the travel & hospitality sector.

What You'll Do

• Help customers in Dutch and English by phone, email and chat
• Resolve booking questions, changes and issues quickly and accurately
• Deliver a friendly, high-quality customer experience
• Document interactions and escalates complex cases when needed

What We Offer

• Competitive monthly salary
• Full training before going live
• Remote work from your home country after training (for Dutch speakers not based in Athens)
• Hotel accommodation close to the office during training/relocation
• Relocation allowance for candidates moving from abroad
• Support with hiring and legal documentation
• An international, multicultural work environment

What You Need

• Fluent Dutch and English (written and spoken)
• Customer service experience is an advantage but not required
• Availability for rotating shifts, Monday to Sunday, between 08:00 and 00:00
• Ability to travel to Athens, Greece, for onboarding
• Stable internet connection and a quiet workspace for remote work

Start date: Immediate. Early applications are prioritized.