Dutch-Speaking Customer Service Advisor,

Cross Border Talents; Albufeira; Remote; EUR 13.000 - 20.000; Vollzeit

Benefits dieser Stelle

Remote work after training

Hotel accommodation during training

Relocation allowance

Training provided

International work environment

Zusammenfassung

Cross Border Talents is hiring Dutch-speaking Customer Service Advisors to support a leading international project in travel & hospitality. This role offers remote work from your home country after completing training, with onboarding in Athens, Greece.

You'll assist customers in Dutch and English by phone, email and chat, handle bookings, and escalate complex issues when needed. A friendly, high-quality service approach is essential.

Qualifikationen

• Fluent Dutch and English (written and spoken).
• Customer service experience is an advantage but not required.
• Availability for rotating shifts, 08:00–00:00.
• Willingness to travel to Athens for onboarding.
• Stable internet connection and quiet workspace for remote work.

Aufgaben

• Help customers in Dutch and English by phone, email and chat
• Resolve booking questions, changes and issues quickly and accurately
• Deliver a friendly, high-quality customer experience
• Document interactions and escalate complex cases when needed

Kenntnisse

Dutch language

English language

Jobbeschreibung

Are you fluent in Dutch and English and looking for an international role with flexibility to work remotely? We are hiring Dutch-speaking Customer Service Advisors to support a leading international project in the travel & hospitality sector.

What you'll do

• Help customers in Dutch and English by phone, email and chat
• Resolve booking questions, changes and issues quickly and accurately
• Deliver a friendly, high-quality customer experience
• Document interactions and **escalate** complex cases when needed

What we offer

• Competitive monthly salary
• Full training before going live
• Remote work from your home country after training (for Dutch speakers not based in Athens)
• Hotel accommodation close to the office during training/relocation
• Relocation allowance for candidates moving from abroad
• Support with hiring and legal documentation
• An international, multicultural work environment

What you need

• Fluent Dutch and English (written and spoken)
• Customer service experience is an advantage but not required
• Availability for rotating shifts, Monday to Sunday, between 08:00 and 00:00
• Ability to travel to Athens, Greece, for onboarding
• Stable internet connection and a quiet workspace for remote work

Start date: Immediate. Early applications are prioritized.