Dutch-Speaking Customer Care Specialist – Portugal Relocation

Nomadify; Santarém; Vor Ort; EUR 10.881 - 13.392; Vollzeit

Benefits dieser Stelle

Relocation package

Paid onboarding curriculum

Mentorship program

Zusammenfassung

Nomadify is seeking a Customer Care Specialist who speaks Dutch fluently to join our team in Portugal. This role involves handling service requests and ensuring high-quality communication while operating within a multicultural environment.

The ideal candidate will receive comprehensive training, and a relocation package is provided to facilitate a smooth transition. A commitment to a professional career in Portugal and a valid EU nationality or work authorization is required.

Qualifikationen

• Must have native or bilingual proficiency in Dutch.
• Intermediate English proficiency required for training.
• Valid EU nationality or work authorization for Portugal.

Aufgaben

• Process and resolve user requests via various platforms.
• Ensure high standards of communication with clients.
• Register and maintain case histories in the database.
• Align with performance milestones and team KPIs.
• Collaborate with international teams for escalated matters.

Kenntnisse

Dutch language (C1-C2 level)

English language (B1 level)

Software adaptability

Communication skills

Self-guided responsibility

Jobbeschreibung

Nomadify is seeking a Customer Care Specialist who speaks Dutch fluently to join our team in Portugal. This role involves handling service requests and ensuring high-quality communication while operating within a multicultural environment.

The ideal candidate will receive comprehensive training, and a relocation package is provided to facilitate a smooth transition. A commitment to a professional career in Portugal and a valid EU nationality or work authorization is required.