Dutch-Speaking Customer Care Specialist – Portugal Relocation

Nomadify; Santarém; On-site; EUR 10,881 - 13,392; Full time

Benefits offered by this job

Relocation package

Paid onboarding curriculum

Mentorship program

Job summary

Nomadify is seeking a Customer Care Specialist who speaks Dutch fluently to join our team in Portugal. This role involves handling service requests and ensuring high-quality communication while operating within a multicultural environment.

The ideal candidate will receive comprehensive training, and a relocation package is provided to facilitate a smooth transition. A commitment to a professional career in Portugal and a valid EU nationality or work authorization is required.

Qualifications

• Must have native or bilingual proficiency in Dutch.
• Intermediate English proficiency required for training.
• Valid EU nationality or work authorization for Portugal.

Responsibilities

• Process and resolve user requests via various platforms.
• Ensure high standards of communication with clients.
• Register and maintain case histories in the database.
• Align with performance milestones and team KPIs.
• Collaborate with international teams for escalated matters.

Skills

Dutch language (C1-C2 level)

English language (B1 level)

Software adaptability

Communication skills

Self-guided responsibility

Job description

Nomadify is seeking a Customer Care Specialist who speaks Dutch fluently to join our team in Portugal. This role involves handling service requests and ensuring high-quality communication while operating within a multicultural environment.

The ideal candidate will receive comprehensive training, and a relocation package is provided to facilitate a smooth transition. A commitment to a professional career in Portugal and a valid EU nationality or work authorization is required.