Dutch-Speaking Customer Care Pro with Relocation Benefits

Eugenia Talent; Lisboa; Presencial; EUR 16 000 - 22 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation package

Meal allowance

Health insurance

Monthly team building

Growth opportunities

Resumo da oferta

Eugenia Talent in Lisbon is seeking a Customer Care Advisor to support Dutch-speaking clients. You will handle online chats, emails and calls, analyze issues and guide customers through contract terms while delivering high-quality assistance.

Requirements include fluent Dutch and English, a service mindset, confidentiality, and a relocation package with a shared apartment if needed. The role offers competitive salary with monthly bonuses, meal allowance, health insurance, team events and strong

Qualificações

• Fluent in Dutch and proficient in English.
• Natural taste for assistance and customer service.
• Treat all data with high confidentiality.
• A relocation package including a shared apartment if needed.
• Competitive salary with monthly bonuses.
• Meal allowance and health insurance.
• Monthly team building activities.
• Growth and learning opportunities within the company.

Responsabilidades

• Receive and reply customers' requests by online chats, emails, and incoming calls.
• Analyze the client's issue and provide the information needed.
• Guide customers through the terms and conditions of the contract.
• Ensure high-quality assistance is provided.
• Offer additional help or support.
• Save notes on every interaction to provide the best customer experience.

Conhecimentos

Dutch

English

Confidentiality

Descrição da oferta de emprego

Eugenia Talent in Lisbon is seeking a Customer Care Advisor to support Dutch-speaking clients. You will handle online chats, emails and calls, analyze issues and guide customers through contract terms while delivering high-quality assistance.

Requirements include fluent Dutch and English, a service mindset, confidentiality, and a relocation package with a shared apartment if needed. The role offers competitive salary with monthly bonuses, meal allowance, health insurance, team events and strong