Dutch Speaker Customer Service In Portugal

CB Talents SP; Lisboa; Presencial; EUR 28 000 - 35 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary package

Paid training

Career growth opportunities

Resumo da oferta

A leading recruitment agency is looking for a Dutch-Speaking Customer Service Specialist in Lisbon, Portugal. In this full-time role, you will provide customer support in Dutch and English, helping with inquiries about orders and deliveries. The ideal candidate is fluent in Dutch, has good English skills, and possesses strong communication and problem-solving abilities. The position offers a competitive salary and opportunities for career growth in an international, multicultural environment.

Qualificações

• Native or near-native level of Dutch (C1/C2).
• Good command of English (B2 or higher).
• Previous experience in customer service is a plus.

Responsabilidades

• Provide exceptional customer support via phone, email, and chat in Dutch and English.
• Assist customers with inquiries related to orders and deliveries.
• Collaborate with team members to improve customer satisfaction.

Conhecimentos

Customer-oriented mindset

Problem-solving skills

Strong communication

Descrição da oferta de emprego

Job Title: Dutch-Speaking Customer Service Specialist (NL + EN)

Employment Type: Full-time

About the Role

We are looking for a motivated and customer-focused professional to join an international support team in Portugal. In this role, you will assist customers in Dutch and English, ensuring a high-quality service experience across multiple communication channels.

Key Responsibilities

• Provide exceptional customer support via phone, email, and chat in Dutch and English
• Assist customers with inquiries related to orders, deliveries, product information, and account management
• Resolve issues efficiently while maintaining a positive and professional tone
• Identify customer needs and offer appropriate solutions
• Maintain accurate records of customer interactions in internal systems
• Collaborate with team members to improve overall customer satisfaction

Requirements

• Native or near-native level of Dutch (C1/C2)
• Good command of English (B2 or higher)
• Strong communication and problem-solving skills
• Customer-oriented mindset with attention to detail
• Basic computer skills and ability to adapt to new systems
• Previous experience in customer service is a plus

What We Offer

• Competitive salary package
• Paid training and ongoing development opportunities
• International and multicultural work environment
• Relocation support (if applicable)
• Career growth opportunities within a global organization

Why Join Us

Join a dynamic team where your language skills and customer-first attitude make a real impact. This is a great opportunity to build an international career in a fast-growing environment while enjoying life in Portugal.