Dutch Junior Social Media Content Moderator - Lisbon

Speak It; Lisboa; On-site; EUR 12,000 - 15,000; Full time

Benefits offered by this job

Accommodation provided

Relocation package

Health Insurance

Free flight home

Flight reimbursement

Language courses

Job summary

Speak It in Lisbon is seeking a Dutch Junior Social Media Content Moderator to start a career in digital marketing and online advertising. The role offers a monthly gross salary with accommodation options and relocation support so you can relocate to Lisbon, Portugal.

The position requires native Dutch or high proficiency (C2) and strong English skills. You will provide B2B support via chat, email, and phone, advising clients on optimization of their advertising base and addressing customer

Qualifications

• Native or proficient level of Dutch (C2)
• Advanced level of English both verbal and written
• Strong communication skills with excellent phone conversation skills, attentive listening and writing
• Ability to evaluate customer complaints and make solid decisions
• Desire to learn, be curious, investigate and solve problems
• Experience with online advertising products and social media is a plus
• EU citizenship required
• Local candidate or willing to relocate to Lisbon, Portugal

Responsibilities

• Provide B2B support to SMBs via chat, email and phone
• Consult B2B clients on optimization procedures for advertising base
• Provide pre and post-sales support for self-service products
• Offer recommendations to common B2B problems or FAQs
• Maintain high level of customer satisfaction
• Identify trends and solve problems for multiple SMB clients
• Provide customer insights to engineering

Skills

Dutch (C2)

English (advanced)

Communication skills

Phone skills

Problem solving

Relocation willingness

Job description

Dutch Junior Social Media Content Moderator - Lisbon

Salary: €1,300 monthly

Empresa : Speak It Tipo de Emprego : Periodo Integral Lisbon, Portugal

Description

Are you a Dutch speaker? Are you ready to pack your bags and kick - start your career in Lisbon?

We are looking for Dutch Junior Social Media Content Moderators to start their career in Digital Marketing and Online Advertising.

Responsibilities

• Provide B2B support to small and medium-sized businesses via chat, email and phone
• Consult B2B clients on optimization procedures for their advertising base in the online and digital advertising domain
• Provide pre and post-sales support for all self-service products
• Offer recommendations to common B2B problems or frequently asked questions
• Maintain and ensure high level of customer satisfaction
• Identify trends and solve problems facing multiple SMB clients
• Provide customer insights and feedback from our B2B clients to engineering

Requirements

• Native or proficient level of Dutch (C2)
• Advanced level of English both verbal and written

• Strong communication skills with excellent phone conversation skills, attentive listening and superior writing skills
• Ability to evaluate customer complaints, assess alternatives, and make solid, consistent decisions and/or recommendations as required
• Desire to learn and advance, be a curious investigator and problem solver
• Experience with online advertising products and social media will be considered a plus

• Must hold EU citizenship
• Be a local candidate or willing to relocate to Lisbon, Portugal

Benefits

• Salary: 1050€ gross/month (12 payments) plus paid accomodation and expenses (water, electricity, internet, cleaning services) or 1300€ gross/month (12 payments) without accommodation.

• Monthly bonus
• Relocation package covered
• Free Accommodation in a shared apartment
• Health Insurance since day one in the company
• Excellent work opportunity in a leading multinational company
• Stable work and career progression
• Continuous training and integration phase

• Refund of initial flight expenses
• Free annual flight to the homeland
• Free Portuguese language courses, surfing, soft trekking and much more.