Dutch Speaker – Customer Delight Representative (Lisbon, Portugal)

AVEC Human Resources Services; Lisboa; Hybrid; EUR 15,000 - 19,000; Full time

Benefits offered by this job

Health insurance

Meal allowance

Holiday + Christmas bonuses

Job summary

AVEC Human Resources Services in Lisbon is hiring Dutch-speaking professionals to support small and medium businesses across digital channels. You will assist clients with digital advertising tools, provide pre- and post-sales support, and share insights with internal teams.

The role offers onsite, hybrid, and remote options within Portugal, with a rotating schedule and comprehensive training. The training lasts around 13 working days with full-time sessions, and the overall compensation package

Qualifications

• Fluent in Dutch with good communication skills.
• Experience in customer support or service roles preferred.
• Willingness to work full-time and in a flexible schedule.

Responsibilities

• Support Dutch-speaking small and medium businesses across digital channels (phone, email, chat).
• Help clients with digital advertising tools and platforms.
• Provide pre- and post-sales assistance to customers.
• Identify trends and resolve recurring issues to improve service.
• Share product insights with internal teams to improve tooling and support.
• Deliver friendly, efficient customer support across multiple channels.

Skills

Dutch speaker

Customer support

Multilingual teamwork

Tools

Advertising tools

Job description

onsite, hybrid and remote within Portugal options

Summer vibe all year long

If you're looking for a role that feels like summer even in winter — sunshine, good energy, international friends, and a relaxed Mediterranean lifestyle — this opportunity in Lisbon is exactly that.

We're hiring Dutch speakers to support small and medium businesses across digital channels (phone, email, chat), helping them grow and navigate online advertising tools. You'll join a multicultural team, learn new tech skills, and enjoy a lifestyle that mixes work, beach, cafés, and a vibrant social scene.

What You'll Do

• Support Dutch-speaking small and medium businesses
• Help clients with digital advertising tools
• Provide pre‑and post‑sales assistance
• Identify trends and solve recurring issues
• Share product insights with internal teams
• Deliver friendly, efficient customer support across multiple channels

Training & Onboarding

• Around 13 working days
• Full-time training (8h/day)
• Product, tools, customer management & platform training
• On-the-job practice
• Training is compensated

Working Conditions

• Location: Lisbon
• Schedule: Monday to Sunday, rotational shifts between 07:00–21:00
• Contract: Portuguese employment contract
• Holidays: 22 days/year + compensation days for public holidays
• Bonuses: Holiday + Christmas paid monthly
• Meal allowance: Paid via card
• Health insurance: From day one

Salary Package (Gross)

• Base salary
• Apartment benefit (if applicable)
• Holiday & Christmas allowances
• Meal allowance
• Productivity bonus
• Total package ranges approximately 1,359€ to 1,684€ gross, depending on accommodation option

Why Lisbon

• Sun 300+ days a year
• Beach after work
• International community
• Affordable lifestyle
• Mediterranean food & culture
• Safe, friendly, easygoing city

If you're a Dutch speaker looking for a fresh start, a sunny life, and a job that mixes customer support with digital advertising — this is your chance.