Dutch & English Ops Customer Expert (Remote/Hybrid)

Callfortalents; Porto; Hybride; EUR 17 000 - 23 000; Plein temps

Avantages offerts par ce poste

Meal allowance

Productivity bonus

Résumé du poste

Callfortalents in Porto, Portugal, offers a Hybrid/Remote Operations Customer Expert role supporting Dutch and English-speaking drivers and transport companies. The position requires 40 hours per week with a 1-hour lunch break and a rotational 24/7 shift pattern, in a fast-paced logistics environment.

Primary duties include serving as the main contact for 3.5-tonne trucks, handling inquiries, clarifying routes across the Netherlands, and driving service sales while ensuring revenue collection.

Qualifications

• Fluency in Dutch and English, written and spoken.
• Excellent communication and problem-solving skills.
• Customer-oriented mindset and ability to work in a fast-paced environment.

Responsabilités

• Serve as the main point of contact for trucks weighing at least 3.5 tonnes.
• Assist drivers and transport/logistics companies with inquiries.
• Clarify questions regarding roads and routes throughout the Netherlands.
• Ensure revenue collection and promote relevant service sales.

Connaissances

Dutch fluency

English fluency

Customer service

Communication skills

Problem solving

Description du poste

Callfortalents in Porto, Portugal, offers a Hybrid/Remote Operations Customer Expert role supporting Dutch and English-speaking drivers and transport companies. The position requires 40 hours per week with a 1-hour lunch break and a rotational 24/7 shift pattern, in a fast-paced logistics environment.

Primary duties include serving as the main contact for 3.5-tonne trucks, handling inquiries, clarifying routes across the Netherlands, and driving service sales while ensuring revenue collection.