Dutch & English Customer Support Pro | On-Site Porto

Cross Border Talents; Porto; On-site; EUR 18,000 - 30,000; Full time

Benefits offered by this job

Welcome bonus €4,000

Food allowance €7.63/day

Shared accommodation

Job summary

Cross Border Talents seeks a Dutch and English-speaking Customer Service Representative to join our on-site team in Porto, Portugal. You will assist multiple markets, delivering empathetic, accurate support and ensuring customer satisfaction.

Fluency in Dutch and English, strong communication, and excellent prioritization are essential. Healthcare or medical device knowledge is a plus and relocation accommodations may be available.

Qualifications

• Fluent Dutch, both written and spoken
• C1 level English
• Strong customer service and communication skills
• Ability to support multiple markets simultaneously
• Excellent problem-solving and prioritization skills
• Strong attention to detail and organization
• Ability to manage stress and handle disputes or emergencies
• Active listening and empathy when resolving customer issues
• Ability to retain and manage large amounts of information

Skills

Dutch language

English language

Customer service

Multitasking

Problem solving

Attention to detail

Stress management

Active listening

Information retention

Job description

Cross Border Talents seeks a Dutch and English-speaking Customer Service Representative to join our on-site team in Porto, Portugal. You will assist multiple markets, delivering empathetic, accurate support and ensuring customer satisfaction.

Fluency in Dutch and English, strong communication, and excellent prioritization are essential. Healthcare or medical device knowledge is a plus and relocation accommodations may be available.