Bilingual Dutch & English Customer Support – Healthcare Tech

Cross Border Talents; Porto; On-site; EUR 24,000 - 32,000; Full time

Benefits offered by this job

€4,000 Welcome Bonus

Food allowance

Shared accommodation

Job summary

Cross Border Talents in Porto is seeking a Dutch & English‑Speaking Customer Service Representative to support multiple markets onsite. You will handle inquiries, resolve issues, and maintain high customer satisfaction while processing information accurately.

The role requires fluency in Dutch and English, strong communication, and the ability to manage stress in a fast-paced environment. We offer a €4,000 Welcome Bonus paid in 12 monthly installments during year one, plus a daily food allowance

Qualifications

• Fluent Dutch, both written and spoken.
• C1 level English.
• Strong customer service and communication skills.
• Ability to support multiple markets simultaneously.
• Excellent problem-solving and prioritization skills.
• Strong attention to detail and organization.
• Ability to manage stress and handle disputes or emergencies.
• Active listening and empathy when resolving customer issues.
• Ability to retain and manage large amounts of information.

Responsibilities

Skills

Dutch language

English language

Customer service

Multimarket support

Communication

Stress management

Detail orientation

Job description

Cross Border Talents in Porto is seeking a Dutch & English‑Speaking Customer Service Representative to support multiple markets onsite. You will handle inquiries, resolve issues, and maintain high customer satisfaction while processing information accurately.

The role requires fluency in Dutch and English, strong communication, and the ability to manage stress in a fast-paced environment. We offer a €4,000 Welcome Bonus paid in 12 monthly installments during year one, plus a daily food allowance