German Customer Support Associate Lisbon, Portugal

Cross Border Talents; Lisboa; Presencial; EUR 11 171 - 13 380; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Performance and complexity bonuses

Supportive international environment

Resumo da oferta

A prestigious international company in Lisbon is seeking a German-speaking Customer Support Associate to provide excellent service and support to customers. This full-time role requires strong proficiency in German and English, and offers a competitive salary along with performance bonuses. Enjoy a multicultural work environment in one of Europe's most welcoming cities.

Qualificações

• Strong proficiency in German and English.
• EU citizenship or valid work permit for Portugal.

Responsabilidades

• Provide accurate information to customers.
• Guide customers through their inquiries.
• Maintain a high standard of service.

Conhecimentos

German (C1)

English (B1-B2)

Descrição da oferta de emprego

German Customer Support Associate Lisbon, Portugal

Starting Date: 11 December 2025

Start your career in 2025 with a new professional opportunity in Lisbon, Portugal. We are seeking German-speaking Customer Support Associates to join a prestigious international company. This is a chance to develop your career while experiencing life in one of Europes most welcoming and scenic capitals.

Location: Lisbon, Portugal
Contract Type: Full-time
Salary: 1100 per 14 months
Performance Bonus: 135 per 12 months
Complexity Bonus: 120 per 11 months

Why Lisbon?

Lisbon offers a harmonious blend of historical charm, coastal beauty, and modern lifestyle. Whether exploring traditional markets, riverside promenades, or historic streets, the city provides a motivating environment to live and grow professionally.

Role Overview

As a Customer Support Associate, you will provide accurate information, guide customers through their questions, and help maintain a high standard of service. You will join a multicultural and energetic team representing a global brand.

Working Model and Schedule

This position is on-site.

Monday to Friday 08:00 AM to 08:00 PM (Rotational)
Saturday and Sunday 08:00 AM to 05:00 PM
Days Off: Two rotational days

Requirements

• German C1 minimum
• English B1-B2 minimum
• EU citizenship or valid Portuguese work permit

What We Offer

• Competitive salary
• Performance and complexity bonuses
• Supportive international environment

Important Note:All extra bonuses may be withheld in cases of contract breaches such as absenteeism, persistent lateness, disciplinary issues, inappropriate behavior, underperformance, and similar situations.