Dutch & English Support Agent – Lisbon (Hybrid Potential)

Cross Border Talents; Portugal; On-site; EUR 15,000 - 21,000; Full time

Benefits offered by this job

€100 performance bonus.

€150 additional language bonus.

Job summary

Cross Border Talents in Lisbon is seeking a Dutch & English Customer Support Agent to join our international team. You will handle inquiries in Dutch and English, deliver effective solutions, and contribute to a positive customer experience.

The role starts on-site in Lisbon with a path to hybrid after three months, offering growth opportunities and competitive bonuses for language and performance.

Qualifications

• Fluency in Dutch and English.
• Strong communication, interpersonal and problem-solving skills.
• Professional, proactive and customer-oriented attitude.
• Must currently reside in Lisbon, Portugal.

Responsibilities

• Provide professional and efficient customer support in Dutch and English.
• Handle customer inquiries, identify issues, and deliver effective solutions.
• Ensure a positive customer experience through clear communication and a customer-focused approach.
• Maintain high service quality and contribute to customer satisfaction.

Skills

Dutch language

English language

Communication

Problem solving

Customer focus

Job description

Cross Border Talents in Lisbon is seeking a Dutch & English Customer Support Agent to join our international team. You will handle inquiries in Dutch and English, deliver effective solutions, and contribute to a positive customer experience.

The role starts on-site in Lisbon with a path to hybrid after three months, offering growth opportunities and competitive bonuses for language and performance.