Dutch Client Services Specialist in Portugal (Fully Remote)

Cross Border Talents; Braga; Teletrabalho; EUR 25 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Performance bonus

Meal allowance

Transportation allowance

Resumo da oferta

A dynamic company is seeking a Dutch Client Services Specialist to provide exceptional customer support in a fully remote setting. In this role, you will handle inquiries and build relationships with clients, particularly in the sports industry. The ideal candidate is fluent in Dutch and has a strong desire to learn and grow. This position offers a competitive salary and various allowances for meals and transportation.

Qualificações

• Fluent in Dutch (C2 level)
• EU Citizenship or Portuguese Residency Card
• 0-1 year experience in customer support
• Strong leadership, analytical, and communication skills
• Eagerness to learn and grow

Responsabilidades

• Deliver exceptional support via phone, live chat, email, and social media
• Address inquiries related to account setup, verification, login issues, financial concerns, and technical difficulties
• Serve as a trusted advisor to customers, particularly in the sports industry
• Respond quickly to customer questions, concerns, and feedback
• Build strong relationships with customers through clear and effective communication
• Maintain high service standards in line with company policies
• Provide suggestions for process and service improvements

Conhecimentos

Dutch fluency

0-1 year experience

leadership

analytical skills

communication skills

Descrição da oferta de emprego

Dutch Client Services Specialist in Portugal (Fully Remote)

Job Openings Dutch Client Services Specialist in Portugal (Fully Remote)

About the job Dutch Client Services Specialist in Portugal (Fully Remote)

Take Your Career to the Next Level!

We’re seeking a driven Customer Success Specialist to join our innovative and dynamic team! If you're adaptable, personable, and thrive in a fast-paced environment, this is the perfect opportunity for you.

Role Overview:

As a Customer Support Specialist, you’ll interact with clients through various channels—phone, chat, email, and social media—handling account, technical, and financial inquiries. Your role will be key in ensuring customer satisfaction and contributing to improvements in our processes.

Key Responsibilities:

• Deliver exceptional support via phone, live chat, email, and social media
• Address inquiries related to account setup, verification, login issues, financial concerns, and technical difficulties
• Serve as a trusted advisor to customers, particularly in the sports industry
• Respond quickly to customer questions, concerns, and feedback
• Build strong relationships with customers through clear and effective communication
• Maintain high service standards in line with company policies
• Provide suggestions for process and service improvements

Requirements:

• Fluent in Dutch (C2 level)
• EU Citizenship or Portuguese Residency Card
• 0-1 year experience in customer support
• Strong leadership, analytical, and communication skills
• Eagerness to learn and grow

Why Join Us:

• Attractive Salary: Competitive compensation that values your skills
• Performance Bonus: Earn bonuses based on your contributions
• Meal Allowance: Coverage for meal expenses during work hours
• Transportation Allowance: Support for commuting costs

Ready to embark on a rewarding customer support career? Apply today, and let’s get in touch!