Digital Ads Tech Specialist – Lisbon (€2k Bonus)

Concentrix Portugal; Lisboa; On-site; EUR 24,000 - 38,000; Full time

Benefits offered by this job

Welcome bonus

Job summary

Concentrix Portugal seeks a Technical Product Specialist – Digital Ads in Lisbon to support advertisers using our client's digital advertising products. You will troubleshoot issues, assist via email and chat, and help customers maximise product value while collaborating with Product Operations and Technical teams to resolve complex queries.

Required qualifications include German at C1 and English at B2, a Marketing-related degree, hands-on paid campaign management experience, and knowledge of

Qualifications

• Degree in Marketing or related field.
• German language at C1 level and English at B2 level, both written and spoken.
• Experience in Digital Marketing.
• Hands-on experience with paid campaign management (mandatory).
• Good understanding of social media and digital advertising.
• Experience in a Contact Centre or with an Advertising Technology company.

Responsibilities

• Troubleshooting and resolving technical and product-related issues for advertisers.
• Supporting advertisers through email and chat.
• Helping customers get the most out of our advertising products.
• Working closely with Product Operations and Technical teams to resolve complex queries.
• Educating advertisers on product features and best practices.
• Contributing to initiatives that improve customer experience and service quality.

Skills

German (C1)

English (B2)

Education

Marketing or related field degree

Job description

Concentrix Portugal seeks a Technical Product Specialist – Digital Ads in Lisbon to support advertisers using our client's digital advertising products. You will troubleshoot issues, assist via email and chat, and help customers maximise product value while collaborating with Product Operations and Technical teams to resolve complex queries.

Required qualifications include German at C1 and English at B2, a Marketing-related degree, hands-on paid campaign management experience, and knowledge of