DevOps & Technical Expert

Decskill; Lisboa; Presencial; EUR 60 000 - 90 000; Tempo integral

Resumo da oferta

Decskill is seeking a DevOps & Technical Expert to provide Level 3 production support and lead infrastructure projects across on-premises and cloud environments. You will design scalable architectures, coordinate cross-functional teams, and ensure successful delivery within scope, time, and budget.

The role emphasizes DevOps, CI/CD, IaC, and cloud transformation, with a focus on security and cost optimization.

Qualificações

• Experience providing Level 3 production support in enterprise environments.

Responsabilidades

• Provide Level 3 Application Production Support for production environments with high availability.
• Lead and coordinate infrastructure projects from design to production rollout.
• Design architectures for on-premises and cloud environments.
• Coordinate cross-functional technical teams and stakeholders.
• Ensure on-time delivery within scope and budget constraints.
• Integrate cloud technologies while addressing resilience and cost optimization.
• Govern project activities including reporting and risk management.
• Define and monitor SLAs and KPIs for support services.
• Ensure RUN teams have production readiness and autonomy.
• Plan production deployments including out-of-hours windows.
• Collaborate with DevOps, FinOps, Infra, Security for improvement.
• Promote modern engineering practices like IaC and CI/CD.
• Identify opportunities to optimize infra, apps and processes.

Conhecimentos

Level 3 Production Support

Cloud platforms (AWS/Azure/GCP)

Infrastructure as Code (IaC)

DevOps principles

Docker

Kubernetes

CI/CD tooling (Jenkins/GitLab/Azure)

Dynatrace

WebSphere

Autosys

Connect:Direct (CFT)

Ansible

SLAs & KPIs

English fluency

IT governance & budgeting

Ferramentas

Jenkins

GitLab CI

Azure Pipelines

Dynatrace

Docker

Kubernetes

Descrição da oferta de emprego

We are growing. And we are looking for talented people.

At Decskill, we believe that technological excellence is driven by human talent.

We are an IT consulting company with more than 10 years of consolidated experience in the market, focused on building long-term relationships with both our clients and our people. Today, we are a community of over 800 professionals, working from Lisbon, Porto, and Madrid, contributing to impactful technology initiatives.

As part of the Astek Group, we combine a strong local culture with a global presence, being active in around 23 countries across 4 continents. This allows us to offer an international context, diverse challenges, and long-term career opportunities, while staying close to our teams.

We are looking for an DevOps & Technical Expert!

Responsibilities

• Provide Level 3 Application Production Support for business-critical production environments, ensuring high availability and operational stability.
• Lead and coordinate infrastructure-related IT projects, from technical design through implementation and transition to production.
• Design and implement technical architectures supporting business applications across on-premises and cloud environments.
• Coordinate cross-functional technical teams, acting as the primary technical point of contact for project stakeholders and business teams.
• Ensure the successful delivery of IT projects, meeting scope, timeline, budget, and governance requirements.
• Integrate cloud technologies into project architectures while addressing resilience, security, cost optimization, and infrastructure decommissioning.
• Manage project governance, including steering committees, reporting, risk management, and stakeholder communication.
• Define and monitor SLAs and KPIs for production support services.
• Ensure production readiness and operational autonomy of Application Support (RUN) teams.
• Plan and coordinate production deployments, including out-of-hours and weekend activities when required.
• Collaborate with DevOps, FinOps, Infrastructure, and Security teams to drive continuous improvement and operational excellence.
• Contribute to the adoption of modern engineering practices, including DevOps, CI/CD, Agile, Infrastructure as Code (IaC), and Cloud transformation.
• Identify opportunities to optimize infrastructure, applications, and operational processes.

Requirements

• Proven experience providing Level 3 Application Production Support within enterprise environments.
• Strong experience managing technical infrastructure or production support projects from initiation to delivery.
• Solid understanding of enterprise IT infrastructure, including Linux, middleware, networking, storage, databases, and application hosting.
• Hands-on experience with cloud platforms (AWS, Azure, or GCP) and cloud-native architectures.
• Experience with Infrastructure as Code (IaC) and cloud automation.
• Strong knowledge of DevOps principles and CI/CD pipelines using tools such as Jenkins, GitLab CI, or Azure Pipelines.
• Experience with Docker and Kubernetes container platforms.
• Knowledge of monitoring and observability tools such as Dynatrace.
• Experience with legacy enterprise technologies including WebSphere, Autosys, and Connect:Direct (CFT).
• Experience working with automation tools such as Ansible.
• Strong understanding of IT project governance, risk management, budgeting, and stakeholder management.
• Ability to translate business requirements into scalable and secure technical solutions.
• Experience defining and managing SLAs, KPIs, and operational support processes.
• Excellent analytical, problem-solving, communication, and coordination skills.
• Experience working in international and multicultural environments.
• Cloud certifications (AWS Cloud Practitioner, Microsoft Azure Fundamentals, Google Cloud, or equivalent) are considered an advantage.
• Fluent English is mandatory.

Are you looking for an environment that values curiosity and commitment? Here, your contribution has real impact and individual growth is taken seriously.

Find with us the right opportunity to grow!

What you can expect from us:

• Long-term projects with national and international context (if applicable)
• Opportunities to grow technically and professionally
• A people-first culture, focused on transparency and trust
• Teams that value ownership, collaboration and stability.

Decskill is committed to equality and non-discrimination with all our talents. We recruit and promote talent, based on diversity and inclusion, regardless of age, gender, ethnicity, race, nationality or any other form of discrimination incompatible with the dignity of the human being.