Delivery Manager

Klarna; Lisboa; Hybrid; EUR 40,000 - 60,000; Full time

Job summary

A leading payment solutions company is seeking a professional to drive end-to-end delivery for complex initiatives. In this role, you will ensure clarity and alignment while improving collaboration across various teams. You will primarily work with teams in Portugal and Spain, supporting informed decision-making and sustainable delivery outcomes. The ideal candidate has proven experience in a fast-paced technology environment, strong communication skills in English and Portuguese, and a knack for navigating ambiguity.

Qualifications

• Proven experience leading delivery for cross-functional teams in a fast-paced technology environment.
• Strong ability to navigate ambiguity and create clarity for teams.
• Experience facilitating collaboration across multiple disciplines.

Responsibilities

• Drive end-to-end delivery across complex initiatives.
• Ensure clarity, alignment, and predictable execution for teams.
• Support informed decision-making and sustainable delivery outcomes.

Skills

Leading delivery for cross-functional teams

Navigating ambiguity

Facilitating collaboration across disciplines

Understanding delivery planning and execution

Using data for tracking progress

Fluency in English

Fluency in Portuguese

Job description

Overview

What you will do In this position, you will drive end-to-end delivery across complex initiatives, ensuring clarity, alignment, and predictable execution for teams within Klarna’s Solutions and Delivery competence. You will create the conditions for teams to deliver effectively by removing impediments, improving delivery practices, and strengthening collaboration across product, engineering, and commercial stakeholders. By bringing transparency to progress, risks, and dependencies, you will support informed decision-making and sustainable delivery outcomes. Working primarily with teams in Portugal and Spain, you will also help strengthen cross-market collaboration across the wider European organization.

Responsibilities

• Drive end-to-end delivery across complex initiatives, ensuring clarity, alignment, and predictable execution for teams within Klarna’s Solutions and Delivery competence; remove impediments, improve delivery practices, and strengthen collaboration across product, engineering, and commercial stakeholders; bring transparency to progress, risks, and dependencies to support informed decision-making and sustainable delivery outcomes; work primarily with teams in Portugal and Spain and strengthen cross-market collaboration across the wider European organization.

Qualifications

• Proven experience leading delivery for cross-functional teams in a fast-paced technology environment
• Strong ability to navigate ambiguity, simplify complex initiatives, and create clarity for teams and stakeholders
• Experience facilitating collaboration across multiple disciplines, including product, engineering, and commercial functions
• Solid understanding of delivery planning, execution, and continuous improvement practices
• Comfortable using data to track progress, identify risks, and support prioritization and trade-offs
• Fluency in English and Portuguese, with strong written and verbal communication skills

Nice to have

• Experience working in or with Iberian markets
• Fluency in Spanish
• Background in agile delivery practices within product-led or high-growth organizations
• Experience coordinating delivery across multiple teams or domains
• Familiarity with the payments industry or large-scale technology platforms

How to apply

Please include a CV in English

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