Danish-Speaking Customer Support Advisor

Cross Border Talents; Lisboa; Remote; EUR 26,000 - 34,000; Full time

Benefits offered by this job

Remote working opportunity

Welcome bonus

Food allowance

Work equipment provided

Job summary

Cross Border Talents is seeking customer-focused professionals to join a multilingual support team serving customers in an international environment. This remote role uses your Danish and English skills and requires you to live in Portugal, enabling work-from-home arrangements with solid collaboration.

Your responsibilities include helping customers in Danish and English, answering questions, and guiding on service matters to resolve concerns promptly and deliver a high-quality experience.

Qualifications

• Native-level or fluent Danish
• Fluent English communication skills
• Must already be living in Portugal
• A proactive attitude and strong interpersonal skills

Responsibilities

• Assist customers in Danish and English.
• Answer questions and provide guidance on customer service matters.
• Help resolve customer concerns in a professional and timely manner.
• Deliver a high-quality customer experience.

Skills

Danish language

English language

Job description

Location: Portugal
Work Arrangement: Remote
Working Hours: Monday–Friday, 08:00–17:00, following the Danish schedule
Weekends off

Looking for a work-from-home opportunity where you can use your Danish and English language skills? We are seeking customer-focused professionals to join a multilingual support team serving customers in an international environment.

Your Responsibilities

• Assist customers in Danish and English.
• Answer questions and provide guidance on customer service matters.
• Help resolve customer concerns in a professional and timely manner.
• Deliver a high-quality customer experience.

What We're Looking For

• Native-level or fluent Danish.
• Fluent English communication skills.
• Must already be living in Portugal.
• A proactive attitude and strong interpersonal skills.

Benefits

• Remote working opportunity.
• Welcome bonus of €2,000, paid in 12 monthly instalments during the first year.
• Food allowance for each working day.
• Work equipment provided, with collection arrangements depending on distance from the office.