Danish & English-Speaking Customer Service Representative

Cross Border Talents; Lisboa; Remote; EUR 17,000 - 21,000; Full time

Benefits offered by this job

Welcome bonus (monthly installments)

Daily food allowance

Equipment provided

In-person collection if near office

Job summary

Cross Border Talents is hiring for a remote Danish/English customer service role based in Portugal. You will handle inquiries Mon-Fri, 08:00–17:00, with weekends off, serving an international customer base.

You must reside in Portugal and communicate effectively, delivering helpful information while maintaining a positive experience. The package includes a welcome bonus paid monthly during the first year and a daily food allowance, plus equipment provided; candidates near the office may need

Qualifications

• Danish fluency at native level or fluent.
• Fluent English.
• Current residence in Portugal.

Responsibilities

• Respond to customer inquiries in Danish and English.
• Provide clear information and assistance to customers.
• Resolve issues efficiently while maintaining a positive customer experience.

Skills

Danish fluency

English fluency

Portugal resident

Job description

Work Model: Remote
Schedule: Monday to Friday, 08:00–17:00
Weekends off
Candidates must already reside in Portugal.

Are you fluent in Danish and English and looking for a remote opportunity in customer service? Join an international team and help customers by providing professional and reliable support.

Key Responsibilities

• Respond to customer inquiries in Danish and English.
• Provide clear information and assistance to customers.
• Resolve issues efficiently while maintaining a positive customer experience.

Requirements

• Fluent or native-level Danish.
• Fluent English.
• Current residence in Portugal.
• Strong communication and problem-solving skills.

What We Offer

• Fully remote work within Portugal.
• welcome bonus paid in monthly instalments during the first year
• Daily food allowance
• Equipment provided, with in-person collection required for candidates living within 50 km of the office.