Danish Speaking Customer Service Advisors

Recruitment Direct

Lisboa

Hybrid

EUR 22,000 - 30,000

Full time

4 days ago
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Benefits offered by this job

Meal allowance
Language bonus

Job summary

Recruitment Direct in Lisbon is seeking Danish-speaking Customer Service Advisors. The role starts 100% onsite for the first month, then shifts to 2 days in-office and 3 days remote within the Lisbon area.

You will handle inquiries via phone, email, live chat and social media, and support clients with upselling where appropriate. Native Danish and English are essential, with 1+ year in customer service and good IT skills.

Qualifications

  • Native level Danish and English.
  • At least 1 year customer service experience, ideally some sales experience.
  • Good general IT skills.

Responsibilities

  • Handle customers via phone, email, live chat and social media.
  • Provide customer service to clients and upsell where appropriate (B2B).
  • Work towards KPIs to achieve individual and team targets.

Skills

Danish
English
Customer service
Sales experience

Job description

Danish Speaking Customer Service Advisors

Lisbon, Portugal

€26,308 including bonuses and allowances year

Our client based in Lisbon is recruiting for Danish Speaking Customer Service Advisors. For the first month it is 100% onsite and after that 2 days in the office a week and 3 days remote in the Lisbon area.

Job Duties
  • Dealing with customers over the phone, email, live chat and social media.
  • Providing customer service to clients and trying to upsell (this is a b2b role)
  • Work to KPIs to achieve individual and team targets.
Essential Criteria
  • Native level Danish and English.
  • At least 1 year customer service experience, ideally candidates will have some sales experience
  • Good general IT skills.
Monthly Salary
  • Base Salary: 870€
  • Language bonus: 570€
  • Meal allowance: 8.20€ - 167.86€
  • KPI: 164€

Already live in the Lisbon area and have work permission for Portugal.

Native level Danish and English.

At least 1 year customer service experience, ideally candidates will have some sales experience

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