Danish Gaming Support Specialist – Hybrid (Lisbon)

speakit; Lisboa; Híbrido; EUR 14 000 - 19 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Meal allowance

Annual bonus

Hybrid work model

Health insurance

Birthday day off

Referral program

14 salaries per year

Mentorship & training

Great workplace culture

Resumo da oferta

Speakit is hiring Danish Customer Consultants in Lisbon to support a global online gaming and entertainment platform. You will handle calls, emails and chats, provide product information, and guide customers through self-service tools.

The role requires Danish at native/C1 level and strong English, plus excellent communication and problem-solving skills. The position offers a hybrid work model, health insurance, and a 14-salary structure with a focus on training and development.

Qualificações

• Native or C1 level Danish is required.
• Advanced English is required for daily communication.
• Excellent verbal and written communication skills.
• PC literacy with MS Office and internet tools.

Responsabilidades

• Assist customers via phone, email, and chat.
• Provide accurate information about products, services, and promotions.
• Handle requests with empathy and respect.
• Educate on self-service tools for customers.
• Ensure satisfaction by delivering first-class service.
• Enter and update customer details in the system.
• Take ownership and suggest process improvements.

Conhecimentos

Danish (Native/C1)

English (Advanced)

Communication skills

PC literacy

Shift flexibility

Problem solving

Stress management

Customer service exp.

Ferramentas

MS Office

Internet tools

Descrição da oferta de emprego

Speakit is hiring Danish Customer Consultants in Lisbon to support a global online gaming and entertainment platform. You will handle calls, emails and chats, provide product information, and guide customers through self-service tools.

The role requires Danish at native/C1 level and strong English, plus excellent communication and problem-solving skills. The position offers a hybrid work model, health insurance, and a 14-salary structure with a focus on training and development.