Danish-Speaking Customer Support Specialist (Hybrid)

Cross Border Talents; Lisboa; Hybrid; EUR 21,000 - 27,000; Full time

Benefits offered by this job

Competitive salary

Performance bonuses

Private health insurance

Training & development

Hybrid/Remote options

Job summary

Cross Border Talents is seeking a Customer Service Specialist who speaks Danish to support our international clients from Portugal. You will assist customers via phone, email, and chat, resolve issues, and ensure an exceptional service experience in a multicultural environment.

The role requires Danish fluency and English at least B2, with a base in Portugal. A hybrid/remote working arrangement is available and the company offers training and development opportunities.

Qualifications

• Fluent or C2 level in Danish
• English at B2 level or higher
• Based in Portugal
• Strong communication and problem-solving skills

Responsibilities

• Assist customers via phone, email, and chat
• Troubleshoot and resolve product or service-related issues
• Provide an outstanding customer experience
• Collaborate with internal teams to improve service delivery

Skills

Danish (C2)

English (B2+)

Communication skills

Problem solving

Job description

Cross Border Talents is seeking a Customer Service Specialist who speaks Danish to support our international clients from Portugal. You will assist customers via phone, email, and chat, resolve issues, and ensure an exceptional service experience in a multicultural environment.

The role requires Danish fluency and English at least B2, with a base in Portugal. A hybrid/remote working arrangement is available and the company offers training and development opportunities.