Danish Customer Advisor - Porto (Onsite) Relocation & Perks

Foundever; Porto; Presencial; EUR 1000 - 2000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Accommodation support

Private healthcare

Dental insurance

Paid training

Gym at office

Resumo da oferta

Foundever is hiring a Danish Customer Advisor in Porto, Portugal. You will join a global platform delivering exceptional customer experiences and supporting Danish-speaking customers on site in Porto.

The role involves handling queries by phone and written channels, building strong relationships, and helping customers with care and professionalism. EU citizens or valid work permits for Portugal are required.

Qualificações

• Danish native or fluent (C2)
• Good level of English (B1)
• Strong communication and writing skills
• Excellent listening and problem-solving abilities

Responsabilidades

• Provide first contact resolutions to customer queries
• Offer specialized support through written and phone communication
• Build meaningful relationships and assist customers in a courteous, professional manner
• Meet and exceed customer service quality goals and productivity targets

Conhecimentos

Danish language

English communication

Customer service

Phone communication

Attention to detail

Descrição da oferta de emprego

Foundever is hiring a Danish Customer Advisor in Porto, Portugal. You will join a global platform delivering exceptional customer experiences and supporting Danish-speaking customers on site in Porto.

The role involves handling queries by phone and written channels, building strong relationships, and helping customers with care and professionalism. EU citizens or valid work permits for Portugal are required.