Czech-speaking Partner Support Pro — Greece

Booking.Com; Viseu; Hybrid; EUR 24,000 - 36,000; Full time

Benefits offered by this job

13th & 14th salaries

Performance bonus

Relocation package

Flight tickets included

Hotel accommodation

Training program

Health insurance

Job summary

Booking.com is seeking a Czech-speaking Partner Support Agent in Greece to provide high-quality support to Czech partners and manage inquiries about listings and platform tools.

The role emphasizes building strong relationships, resolving complex booking issues, and collaborating with international teams to improve efficiency. Greek relocation and a comprehensive training program are provided.

Qualifications

• Native or fluent Czech (spoken and written) is mandatory.
• Professional proficiency in English to collaborate within an international environment.
• EU passport or valid work permit for Greece is required.
• Background or strong interest in tourism, travel, or hospitality.
• Excellent communication skills and ability to build relationships.
• Willingness to relocate to Greece for the role.

Responsibilities

• Provide high-quality support to Booking.com partners across the Czech market.
• Act as the primary contact for tourism industry partners, managing inquiries about listings and tools.
• Maintain and improve partner relationships to optimize the travel experience.
• Resolve complex issues regarding bookings, availability, and content management.
• Collaborate with international teams to improve operational efficiency.
• Represent Booking.com with a focus on customer-centric service.
• Monitor partner performance metrics and provide constructive feedback.

Skills

Czech language

English proficiency

Communication skills

Willingness to relocate

Job description

Booking.com is seeking a Czech-speaking Partner Support Agent in Greece to provide high-quality support to Czech partners and manage inquiries about listings and platform tools.

The role emphasizes building strong relationships, resolving complex booking issues, and collaborating with international teams to improve efficiency. Greek relocation and a comprehensive training program are provided.