Czech Speaking Partner Support Agent For Booking.Com - Work Remote In Greece

Booking.Com; Viseu; Hybride; EUR 24 000 - 36 000; Plein temps

Avantages offerts par ce poste

13th & 14th salaries

Performance bonus

Relocation package

Flight tickets included

Hotel accommodation

Training program

Health insurance

Résumé du poste

Booking.com is seeking a Czech-speaking Partner Support Agent in Greece to provide high-quality support to Czech partners and manage inquiries about listings and platform tools.

The role emphasizes building strong relationships, resolving complex booking issues, and collaborating with international teams to improve efficiency. Greek relocation and a comprehensive training program are provided.

Qualifications

• Native or fluent Czech (spoken and written) is mandatory.
• Professional proficiency in English to collaborate within an international environment.
• EU passport or valid work permit for Greece is required.
• Background or strong interest in tourism, travel, or hospitality.
• Excellent communication skills and ability to build relationships.
• Willingness to relocate to Greece for the role.

Responsabilités

• Provide high-quality support to Booking.com partners across the Czech market.
• Act as the primary contact for tourism industry partners, managing inquiries about listings and tools.
• Maintain and improve partner relationships to optimize the travel experience.
• Resolve complex issues regarding bookings, availability, and content management.
• Collaborate with international teams to improve operational efficiency.
• Represent Booking.com with a focus on customer-centric service.
• Monitor partner performance metrics and provide constructive feedback.

Connaissances

Czech language

English proficiency

Communication skills

Willingness to relocate

Description du poste

About Mercier Consultancy Group Mercier Consultancy Group is a premier international staffing firm, recognized for bridging the gap between top-tier global talent and industry-leading organizations. As a leader in European recruitment and BPO solutions, we are dedicated to curating exceptional career opportunities that foster professional growth and cultural exchange.

Job Overview We are thrilled to present an exclusive opportunity for a Czech Speaking Partner Support Agent For Booking.Com position in Greece. This role is perfect for a hospitality-minded professional looking to join one of the world's most prominent players in the tourism sector while enjoying the Mediterranean lifestyle through our sought-after jobs in Greece.

Key Responsibilities

• Provide high-quality support to Booking.Com partners across the Czech market, ensuring exceptional service standards
• Act as a primary point of contact for tourism industry partners, managing inquiries regarding property listings and platform tools
• Maintain and improve partner relationships to optimize the travel and tourism experience for end-users
• Resolve complex issues regarding bookings, availability, and content management with accuracy and professionalism
• Collaborate with international teams to share insights and improve operational efficiency within the travel sector
• Represent the Booking.Com brand by upholding its values of customer-centricity and service excellence
• Monitor and analyze partner performance metrics to provide constructive feedback and strategic recommendations

Requirements

• Native or fluent Czech (spoken and written) is mandatory for this role
• Professional proficiency in English to collaborate within our international corporate environment
• Valid EU passport or a valid work permit for Greece
• A background or strong interest in the tourism, travel, or hospitality industries
• Excellent communication skills and a passion for building lasting professional relationships
• Availability to relocate and embrace one of the most exciting Czech-speaking jobs in Greece

Benefits

• Competitive Monthly Salary that reflects your professional experience
• Two extra salaries per year (13th and 14th salary bonus)
• Monthly Performance Bonus linked to your key achievements
• Fully Paid Relocation Package including flight tickets, airport transfer, and initial hotel accommodation
• Comprehensive, fully paid training program to ensure your success in the tourism industry
• Full private health insurance coverage
• Multicultural work environment with excellent career advancement opportunities

Life in Greece Choosing to accept this Czech Speaking Partner Support Agent For Booking.Com position in Greece means embracing a world-class quality of life. Greece is renowned for its eternal sunshine, breathtaking historical landmarks, and a vibrant social culture that makes it one of the most desirable destinations in the world. When you secure one of our jobs in Greece, you are choosing a lifestyle defined by outdoor adventure and a warm, welcoming community.

Beyond the professional benefits, living in Greece offers an unparalleled culinary experience and access to some of the world's most beautiful islands. With our comprehensive relocation package, starting your new journey in Greece is seamless and stress-free. Whether you are exploring ancient ruins or relaxing by the Aegean Sea, Greece offers a unique balance of professional challenge and personal rejuvenation.